Jenna Geracitano Email & Phone Number

-Design and develop eLearning courses and resources for a variety of employee groups-Utilize best practices in accessibility and universal design to make training inclusive and accessible to all-Serve on leadership team for our neurodivergent employee resource group, helping to cultivate a neuro-affirming culture and implement training, support and.

-Design and teach a variety of online, hybrid, and face-to-face courses on college success topics designed to improve the onboarding and first-year retention of diverse students

-Applied experiential-based adult learning principles to deliver two-week Canvas LMS virtual training, where dozens of faculty learned the platform through application, discovery, reflection, and practice

-Collaborate with faculty to design, develop, and continually improve a portfolio of 20+ courses in the School of Nursing-Support new faculty onboarding by providing training on course design and development within our LMS-Utilize Universal Design for Learning and ADA best practices to make courses and training resources accessible to all learners-Provide.

-Supported the successful launch and continued coordination of a global CX agent up-skill training program, where employees learned new skills through monthly eLearning training modules and activities-Worked collaboratively with cross-functional teams and leaders to triage training requests, identify knowledge and skill gaps, and implement opportunities.

-Managed daily operations and long-term strategic planning for the Office of Student Services, including academic tutoring and coaching services, ADA accommodations, student government, and club activities-Supervised professional and student staff-Coordinated onboarding programming for over 200 students annually by facilitating in-person and online.

Portland, Oregon Area

-Established relationships with students across multiple programs, coaching them on academic success concepts, overcoming obstacles, and celebrating their progress.-Supported student success by facilitating orientation programs, academic coaching, tutoring program, ADA accommodations, and a variety of other academic support services.

-Served as one of eight directorate board members, providing leadership in developing and coordinating annual and long-range goals and objectives for the organization consistent with the mission, vision and values-Managed website, social media, email communications, and membership database for 700+ members.-Stewarded annual marketing and promotions budget.

Portland, Oregon Area

-Managed a roster of 1000 prospective students and coached them through the enrollment and onboarding processes for a variety of online graduate programs. -Identified and interpreted student behavioral trends to anticipate needs and improve processes.-Delivered personalized, constructive, motivating, and informative coaching sessions for prospective.

Portland, Oregon Area

-Taught College Success, a 3-credit undergraduate course aimed at enhancing student success and retention-Facilitated student-centered lesson plans with a focus on developing self-awareness, personal responsibility, emotional intelligence, time-management, motivation, and other college and career skills-Served as an academic coach to support students.

-Coordinated the Community Service Work Study program, connecting students who have Federal Work Study grants to meaningful employment in Portland nonprofits and organizations-Hired, trained, directly supervised and managed payroll for 20 college student workers-Supported general office operations, including fiscal planning, fundraising, events and travel

Portland, Oregon Area

Service Sites: Concordia University (1 year), Oregon State University (1 year)- Developed and implemented a fully online near-peer mentoring program, which provided virtual college access programming to over 500 middle and high school students across Oregon- Recruited, hired, trained, and provided support to over 30 college student who served as campus.

Master’S Degree, Educational Leadership And Policy

Bachelor'S Degree, Legal Studies