Jenna Glidden Email & Phone Number

Troy, Ohio, United States

I receive, audit and process the freight invoices for ITW FEG/Hobart/Baxter/Berkel/Traulsen/Somat/Stero/Vulcan Hart via data entry and EDI. After I review exceptions, discrepancies and errors, I post these invoices on a weekly bases for both Hobart and Vulcan systems. I then manage the Vulcan and Hobart system accrual files that do not match in our systems after posting. I also handle all USMCA and Certificate of Origin requests. I also support the team when needed with return costs and any freight quotes. I cover truckload shipments and all invoicing including imports/exports when needed. I monitor and update fuel changes in the Insight and Czarlite programs along with monitoring and adding pro numbers for all plants in both Hobart and Vulcan shipping systems. I can also assist with part entry as needed. I have a hand in training new members of our team in their new roles and helping out the rest of team whenever needed.

Troy, Ohio, United States

Supports the transportation team to facilitate and ensure all transportation related functions are completed, audited, and recorded accurately and timely; including but not limited to Import/Freight accounting entry, customs documentation clearance and customer care quotation and return costs support.

Troy, Ohio, United States

Picked up incoming packages and mail from the local post office, dispersed parcels accordingly on distinct mail routes and shipped outgoing items daily, including packages and heavy equipment, via USPS, UPS and FedEx. Independently obtained, counted, sorted, folded, inserted, sealed, metered and mailed 500 to 2000 invoices daily. Monitored and managed dock for any freight that needed loading or unloading as well as prepared equipment for shipment or storage. Administered records management program components with knowledge of various software systems. Trained to perform in all positions in my department, including management, to stand-in while others were off. Was responsible for answering and directing incoming calls using a multi-line telephone system listing hundreds of employees at various locations while simultaneously monitoring visitors, logbooks and cameras to report any irregularities and specified times throughout the day.

Troy, Ohio, United States

Traveled to multiple different job sites and locations to cover all staff with any and all administrative support based on location and staffing needs:Hobart Corporate Offices in Troy, OHCoolidge Wall law firm in Dayton, OHDayton Children's Hospital in Dayton, OHSinclair Community College in Dayton, OHSycamore Medical Center in Kettering, OHRicoh's Hobart contract in Troy was bought out buy KnightFM and I decided to take a position full-time with them and leave Ricoh.

Dayton, Ohio, United States

Aided residents living with chemical dependency and dual mental health conditions with all daily personal needs while empowering each with the right knowledge and skills to transcend addiction and rebuild their lives. Supervised up to 31 clients on a floor at a time while simultaneously monitoring security cameras, answering incoming calls in accordance with HIPAA laws and fulfilling any residents’ requests. Conducted rounds of rooms and the building to check on compliance and safety issues, including searching for contraband, ensuring cleanliness and leaving encouraging positive notes. Trained and performed on the detox/in-take floors for both male and female clients to foster relationships with new residents to optimize acclimation and ease transition to the new living environment. Transported clients to recreational and leisure activities, medical appointments and family sessions. Supervised and organized weekly visitations for both male and female clients, transported clients, searched belongings for contraband and greeted guests. Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.