Managed full time and part time team members who were responsible for both event and non event security operations. Responsible for hiring, on-boarding and training of security officers throughout the year to maintain staffing levels. Oversaw scheduling and payroll for all security team members using ABI software . Conducted employee investigations, created proper documentation, coordinated with human resources and informed all involved parties of necessary actions. Managed sporting events and concerts as needed. Created custom staffing estimates, event day deployments and oversaw event day operations. Oversaw on going training that was needed, such as CPR certifications, handcuff training, and other training programs. Conducted regular performance reviews of staff and documented performance plans. Managed additional projects as needed.

Administer mandated harassment training for both part time and full time staff to ensure company is in compliance. Coordinate recruitment for each department to ensure they are correctly staffed. Work with managers to create tailored trainings for each department based on the needs of their staff, such as communication, time management, and leadership training. Available to employees to answer questions, provide employment verification, and assist with any concerns they may have. Additional responsibilities include: administer new hire orientations, creating and maintaining employee files, enter new employees into ABIMM program, create payroll reports, maintain department budget and billings, and day to day administrative duties.