Jenna Hurt Email & Phone Number

Epping, Victoria, Australia

Melbourne, Australia

Manage operations of 1 - 2 bars, kitchen, and overall business on day to day basis.Customer Service – develop and maintain a high level of service excellence.Forecasting and trend analysis across projected sales revenue and costs.Stock control - weekly stocktakes and review, cost of goods, product selection.Cash handling, accounts and financial reports.Rostering and payroll.Recruitment - hiring, training and dismissal of employees.Compliance – oversee WHS/OHS regulations.Client relations - meeting sales representatives, booking, planning and executing entertainment and events.

Melbourne, Australia

"Delivering Memorable Client Experiences" Manage a team of 50 staff comprising: 5 Duty Managers, 23 Customer Service Attendants, 4 Technicians, 5 Kitchen/Cooks, 5 Cleaners & 8 Security contractorsMember of the National Senior Leadership TeamOversee an annual budget of $4 Million which is comprised of 75% corporate sales and events revenue and 25% from general tradeRevenue generation – develop creative strategies with marketing and corporate sales for upselling F&B and client/supplier promotionsCustomer Service – develop and maintain a high level of service excellenceBudgets –implementation and examination of daily, weekly, monthly and annual budgetsForecasting and trend analysis across projected sales revenue and costs Purchasing, Supplier negotiation and contractsStock control, monthly stocktakes and reviewStaff & HR Management - hiring, training plans, assessments and performance reviewsRostering and payroll/shift authorisations on TimeteqStakeholder Management - External & Internal (incl Marketing, Corporate Sales, Auditing)Social Media – manage and write content for the venues Facebook page Compliance – oversee WHS/OHS regulations

Melbourne, Australia

Diploma Of Business Management, Business, Management, Marketing, And Related Support Services

Year 12 Vce