Jenna Jane Mcmaster Email & Phone Number

• Brand cultivation and multichannel communications
• Social media management (audience of over 30k)
• Multichannel marketing campaigns for adoption promotions, events, programs, and fundraisers
• Graphic design and content creation
• Website design and maintenance
• Event planning

Managed scheduling for HSCC’s Community Pet Clinic, created staff schedules, designed new adoption packets.

South Burlington, Vermont, United States

• Responsible for the overall customer experience at HSCC's public-facing lobby and adoptions center
• Designed and implemented adoption promotions and related materials including graphics, posters, and social media posts
• Created informative, sleek, and user-friendly adoption packets and animal behavior handouts
• Supervised a team of 4-7 employees; oversaw hiring and training process

Greater New York City Area

• Design and manage whiskers-agogo.org, social media accounts, and other media efforts
• Plan, coordinate, and promote fundraising events including Meowmania (featured in The New York Times, Gothamist, Bushwick Daily)
• Rescue, rehabilitate, and rehome cats and assist in community TNR efforts
• Manage the adoption process, involving thorough review and reference checks for all applications

• Represent ACC’s values and educate new adopters through weekly virtual adoption counseling sessions
• Facilitate adoptions as the “kitten matchmaker,” matching applicants with the perfect kitten
• Manage adoption inquiry correspondence through high-volume adoption email account

New York City Metropolitan Area

• Provided direction and oversight to a team of 6 adoption counselors and general supervision of shelter staff at ACC's Manhattan location
• Addressed and diffused client and staff conflict through compassionate and transparent communication
• Supervised adoption email account and multi-line phone system, ensuring client inquiries answered in a timely manner

New York, NY

• Worked closely with department managers to maintain product flow and standards
• Educated and mentored new associates about brand culture, product, policy, and procedure
• Trusted with the crucial, technical, and largely unsupervised task of restocking and auditing product to maximize sales

Greater New York City Area

• Developed and curated all media relations for ES Psychiatric PC, including 2 websites, a podcast, 2 forthcoming book publications, and 6 social media accounts across Instagram, Facebook, and Twitter
• Designed custom graphics and content, including logos, social media posts, YouTube thumbnails, and website banners
• Created and managed the ES Psychiatric PC Internship Program
• Interviewed and hired internship candidates, managed intern schedules, projects, progress, and overall experience with the company
• Served as co-host and lead researcher for BrainStorm9000, a mental health podcast with renowned psychiatrist Dr. Edward Shalts

New York, New York

• Managed 60-70 cases at a time for boutique law firm specializing in visas for extraordinary artists
• Worked one-on-one with clients, guiding them through their visa and green card applications
• Corresponded with clients, employers, and other law firms through heavy email volume, phone, and Skype calls
• Prepared government forms and contracts, write 12+ page letters of support, and compile time-sensitive case applications
• Provided exceptional client experience to ensure that clients and their future employers understand complicated immigration processes
• Scheduled consultations, meetings, and important case assignments

Greater Seattle Area

Edited and provided detailed feedback for Dr. Colin Marshall's 100,000-word book manuscript, entitled "Compassionate Moral Realism" (Oxford University Press)

Seattle, Washington

• Taught a variety of philosophy courses including symbolic logic, ethics, and the history of philosophy to college students at the University of Washington
• Responsible for 50 students per quarter, 3 quarters per year
• Created lesson plans, worksheets, and study guides
• Graded all student papers and exams
• Held regular office hours and assisted students with one-on-one tutoring for subjects including writing, analytical thinking, logical reasoning, symbolic logic, and historical philosophy
• Managed high-volume email correspondence

Master Of Arts (M.A.), Philosophy

Focused on Philosophy of Science and Ethics; Master's Thesis: "Science, Spirituality, and Civility: The Demands of Public Reason in a.

Bachelor Of Arts, Philosophy, Psychology, 3.9 Cumulative Gpa

Activities and Societies: Phi Beta Kappa, Undergraduate Philosophy Association at Boston University, Arche: An Undergraduate Journal of.

High School Diploma, Visual And Performing Arts