Jenna Jane Mcmaster Email & Phone Number

• Brand cultivation and multichannel communications• Social media management (audience of over 30k)• Multichannel marketing campaigns for adoption promotions, events, programs, and fundraisers• Graphic design and content creation• Website design and maintenance• Event planning

Managed scheduling for HSCC’s Community Pet Clinic, created staff schedules, designed new adoption packets.

South Burlington, Vermont, United States

• Responsible for the overall customer experience at HSCC's public-facing lobby and adoptions center• Designed and implemented adoption promotions and related materials including graphics, posters, and social media posts• Created informative, sleek, and user-friendly adoption packets and animal behavior handouts• Supervised a team of 4-7 employees; oversaw hiring and training process

Greater New York City Area

• Design and manage whiskers-agogo.org, social media accounts, and other media efforts • Plan, coordinate, and promote fundraising events including Meowmania (featured in The New York Times, Gothamist, Bushwick Daily)• Rescue, rehabilitate, and rehome cats and assist in community TNR efforts• Manage the adoption process, involving thorough review and reference checks for all applications

• Represent ACC’s values and educate new adopters through weekly virtual adoption counseling sessions• Facilitate adoptions as the “kitten matchmaker,” matching applicants with the perfect kitten• Manage adoption inquiry correspondence through high-volume adoption email account

New York City Metropolitan Area

• Provided direction and oversight to a team of 6 adoption counselors and general supervision of shelter staff at ACC's Manhattan location• Addressed and diffused client and staff conflict through compassionate and transparent communication• Supervised adoption email account and multi-line phone system, ensuring client inquiries answered in a timely manner

New York, Ny

• Worked closely with department managers to maintain product flow and standards• Educated and mentored new associates about brand culture, product, policy, and procedure• Trusted with the crucial, technical, and largely unsupervised task of restocking and auditing product to maximize sales

Greater New York City Area

• Developed and curated all media relations for ES Psychiatric PC, including 2 websites, a podcast, 2 forthcoming book publications, and 6 social media accounts across Instagram, Facebook, and Twitter• Designed custom graphics and content, including logos, social media posts, YouTube thumbnails, and website banners• Created and managed the ES Psychiatric PC Internship Program• Interviewed and hired internship candidates, managed intern schedules, projects, progress, and overall experience with the company• Served as co-host and lead researcher for BrainStorm9000, a mental health podcast with renowned psychiatrist Dr. Edward Shalts

New York, New York

• Managed 60-70 cases at a time for boutique law firm specializing in visas for extraordinary artists • Worked one-on-one with clients, guiding them through their visa and green card applications • Corresponded with clients, employers, and other law firms through heavy email volume, phone, and Skype calls• Prepared government forms and contracts, write 12+ page letters of support, and compile time-sensitive case applications• Provided exceptional client experience to ensure that clients and their future employers understand complicated immigration processes• Scheduled consultations, meetings, and important case assignments• Solved complex problems daily revolving around bureaucratic systems• Built strong relationships with clients that result in referrals and new business• Strong background working with with O-1 and H-1B visas as well as EB1-1 and marriage-based green cards

Greater Seattle Area

Edited and provided detailed feedback for Dr. Colin Marshall's 100,000-word book manuscript, entitled "Compassionate Moral Realism" (Oxford University Press)

Seattle, Washington

• Taught a variety of philosophy courses including symbolic logic, ethics, and the history of philosophy to college students at the University of Washington• Responsible for 50 students per quarter, 3 quarters per year• Created lesson plans, worksheets, and study guides• Graded all student papers and exams• Held regular office hours and assisted students with one-on-one tutoring for subjects including writing, analytical thinking, logical reasoning, symbolic logic, and historical philosophy• Managed high-volume email correspondence

Master Of Arts (M.A.), Philosophy

Focused on Philosophy of Science and Ethics; Master's Thesis: "Science, Spirituality, and Civility: The Demands of Public Reason.

Bachelor Of Arts, Philosophy, Psychology, 3.9 Cumulative Gpa

Activities and Societies: Phi Beta Kappa, Undergraduate Philosophy Association at Boston University, Arche: An Undergraduate Journal.

High School Diploma, Visual And Performing Arts