Support key leaders and associates in a HR business Partner capacity anticipate needs of the business, build strong relationships, influence business decisions and develop strategies to maximize associate performance and engagement. Manage all open positions through partnership with Talent Acquisition to fill positions with the best qualified candidate. Partner with hiring managers to ensure a seamless candidate experience. Manage feedback process for candidates, provide a point of view to influence hiring decisions, participate in intake meetings, calibrations and interviews and recommend salary based on internal and external data.Foster a strong culture through employee lifecycle experiences including onboarding, engagement events, development. Diagnose opportunity areas and partner with leadership to develop action plans driving improvements.Partner with leadership and Sr. HR Director/VP in completing annual Executive Development Review (succession planning) and develop programs to enhance skills and increase bench strength.Coach and counsel associates and supervisors on employee relations issues. Coach and develop managers on how to communicate feedback effectively. Develop action plans as necessary. Understand the pulse of the organization and make recommendations for improvements.Assist with the Executive Performance Appraisal/Calibration process for the Corporate Office in partnership with Sr. Director HR and VP of HR.Support annual associate engagement process. Partner with leaders to analyze & disseminate results and build action plans focused on key opportunity areas.Assess current processes and programs and develop new ideas and prepare proposals for future improvements.Develop retention strategies to drive engagement. Facilitate Exit Interviews, consolidate and summarize themes and build action plans for improvement.

Work to refine internal HR processes for increased consistency and efficiency due to multiple company integrations.Provided research and support to leadership regarding staff programs to ensure compliance with company policies and applicable federal and state legal and regulatory requirements.

Manage the review of all company Human Resources policies. Collaborate on policy content, operational/procedural updates and documentation of decision making with employee relations and executive staff members.Manage multiple projects simultaneously across an area of different subjects. Create various communications to all of Human Resources.Provide management and strategic planning to ensure compliance with the system wide Form I-9 compliance program. Manage internal Sharepoint site and overall access for Human Resources.Manage a variety of operational projects with corporate functional teams simultaneously. To include: Developing detailed project plans and execution all project initiatives within the timeline defined for each project effort. Develop key metrics for analysis; includes heavy use of PeopleSoft as well as Excel to develop analytical reports for use in strategic planning and decision making.Awarded quarterly HR values based award.

Participate in design, development, and implementation of programs and initiatives. Provide first level support for department programs and initiatives. Communicate problems or complex requests to the Management. Assist in documentation of processes, standards, procedures, and policies for programs and initiatives. Maintain an understanding of UPMC human resources programs, policies and procedures to support programs and initiatives Oversee I-9 compliance & E-verify. Develop and maintain Excel Spreadsheets and Power Point Presentations as needed.Provide support, where needed, for all HR events and activities .

Assist in facilitating new hire orientation on a weekly basis including:Auditing of new hire paperwork and acted as a resource for information to new employees.Set up and tear down of employee information booths.Careful handling of confidential information/ personal records.

Responsible to contact and follow up with prospective clients via several lead sources.Responsible to schedule prospective clients for consultation with the Attorney. Track filing metrics by lead source and assess value of outside services to our practice.Assist with administrative duties as needed such as answer the phone and responding to general emails.Create well written and interesting publications to be sent to previous and prospective clients on behalf of the Attorney to create traffic.Briefly interview potential clients to determine whether or not they would qualify for an in office appointment.Responsible to monitor billing and dispute leads to various lead sources on a daily and monthly basis.

Responsible to present the apartment community in a way that promoted the advantages of living there.Assist current residents with various concerns regarding the apartment community.Kept organized and complete files of each new resident. Prepared leases and gathered required documentation for each resident.Participated in off site marketing with sister properties.Complied with Fair Housing Laws on tours and in daily interactions.

Provide outstanding customer service on a daily basis to ensure a positive experience.Met goals of signing up customers to create brand loyalty through the Pier 1 Credit Card.Attended meetings to improve product knowledge and sales techniques.Responsible to assist with inventory, weekly truck, product knowledge and order fulfillment.Provide decorating ideas to customers while remaining present on both the sales floor and cash register.Awarded sale associate of the quarter for exemplary service.