Jenna Kirsch Email & Phone Number

Fond Du Lac, Wi, Us

Sheboygan, Wisconsin, United States

Answer phone calls and electronic correspondence received in ACMS (Automated Content Manager System) regarding billing requests. Open incoming mail and verify batches. Input verified payment batches into mainframe system . Accept check and credit card payments over the phone. Follow set company standards or procedures regarding sensitive client information.

Fond Du Lac County, Wisconsin, United States

Demonstrated expertise in protocols, conflict resolution, and data entry. Dispatched field service technicians and facilitated correspondence to field operation teams. Managed administrative tasks including inbound & outbound calls, routing, and escalated tickets from departments across the Midwest. Monitored the activity of service trucks and on-shift personnel.

North Fond Du Lac, Wisconsin, United States

Charted accurate and appropriate information into ECP as required under HIPAA regulations. Provided medications and care to residents. Maintained quality of life and behavioral management amongst group home settings.

Fond Du Lac County, Wisconsin, United States

Assisted with invoices and daily inventory counts. Provided customer service in a fast-paced environment. Maintained sanitation of kiosks, dispensers, and other station equipment. Cashiered and utilized POS system daily.

Fond Du Lac County, Wisconsin, United States

Maintained a clean and organized sales floor, showcasing strong organizational skills and commitment to high standards. Adapted to management’s needs as required while consistently providing quality customer service, demonstrating flexibility,and responsiveness.

Fond Du Lac County, Wisconsin, United States

Followed FDA regulations and cleanliness standards. Completed paperwork, phone calls, food prep work, and end-of-day counts. Assisted customers directly, communicated effectively, and provided high-quality interactions.

Fond Du Lac County, Wisconsin, United States

Maintained high quality customer service during high-volume, fast paced operations. Followed company food and personal safety protocols. Assisted in transactions, food preparation and end of day closing operations.

Fond Du Lac, Wisconsin, United States

-Assisted at local animal shelter, Critter Junction, providing care and comfort to animals pending adoption. -Volunteered at many assisted living facilities including Lutheran Homes & Heath Services, Woodland, and Harbor Haven in Fond du lac. Along with Cedar Bay Communities in West Bend. -Collaborated with Non-Profit organizations such as Solutions Center and ASTOP assisting local women’s shelters with a variety of activities. -Actively completed hands-on projects with Re-Store for local families in need.

Vocational Diploma Of Education, Telecommunications - Regional Support Center Representative I-Ii, C/73%

Vocational Diploma (JEANI ID - 410154)

Certificates, Medication Administration Certificates, A

Medication Administration – Student. Date Completed: Jan 14, 2021. (Instructor ID: T107076) Standard Precautions – Student. Date.

High School Diploma, 12

Activities and Societies: -Completed STEM/Project lead the way Biomedical Science courses I-II -Participated in extracurricular activities.