Jenna Kramsky, Shrm-Cp Email & Phone Number

Lake Forest, Ca, Us

Glendale, California, Us

San Francisco, California, Us

Led HR and People Operations for a 40 person company, which included:-Building an inclusive, collaborative remote culture-Developing scalable processes like on/offboarding, training and development, performance reviews, engagement surveys, etc.-Planning/hosting several virtual events and 2 in-person international retreats-Crafting and implementing policies like Parental Leave, Return to Work, COVID-19 Protocol, etc and managing case-by-case uses of these policies-Managing several HRIS systems and bookkeeping employee/company records

San Francisco, California, Us

-Managed workplace services for a book of 20+ Enterprise clients end to end, including scheduling, billing, feedback and review, vendor transition, etc.-Acted as liason between partners and clients to ensure daily service was detail-oriented, special requests were fulfilled, and urgent issues were addressed-Encouraged and supported clients to expand/scale their businesses and sourced vendors for all expanded service needs-Demo'd new software products and supported client's use of them

New York, Ny, Us

-Leading the waste management and sorting compliance movement to align with sustainability goals, while driving mirrored action in other national markets-Executing the RFP process for Cleaning services, Food & Beverage services, and Inventory vendors in the portfolio as necessary and oversaw spend while monitoring initial quality and conducting reviews as needed-Vendor's and sponsors’ relation management through building internal and external partnerships and working collaboratively with others to meet shared objectives.-Building ’check-ups’ that identify opportunities for cleanliness, condition, and brand identity. Additional auditing and time spent in critical need buildings.-Reporting, feedback, and escalation around the processes that create cleanliness and team excellence –Compliance, improvement planning and follow-through by Community teams-Trend analysis and portfolio comparative analysis. Cost and productivity controls as well as member feedback-Forecasting budgets and expenses for new and existing buildings-Executing on special projects as they arise

New York, Ny, Us

-One part of a two person team overseeing a $10 million dollar cleaning operation over 1.2 million USF -Developed early strategy and procedures for a market-wide transition from internal employees to third-party Union labor-High exposure and experience with territorial change management, Union laws and regulations, and vendor partnership building-Consult, influence & train Community Leadership (over 40 personnel) to establish strong, communicative relationships with their vendor on a building specific level-Highly skilled at fostering inter-departmental communication in regards to project management

New York, Ny, Us

-Assistant Manager of a 38,000 USF building, serving 600 members on a daily basis-Oversaw all operational functions of the site, including facilities, cleaning, & security-Singlehandedly coordinated our monthly "move-in, move-out" process for members-Led a team of 5 internal janitors, hosting daily meetings, supporting their professional growth, and driving exceptional cleanliness-Supported the Community Manager in preparing monthly expense reports and building budget-Toured and sold alongside Community Manager and achieved 100% building occupancy for the 2nd time in history

Tampa, Florida, Us

-Manage building and site maintenance, construction, janitorial services, security, and storage-Oversee snack and wellness program, office supply stock, on/off-boarding, and all shipping-Create a seamless work environment for 60+ employees on a daily basis

St. Louis, Mo, Us

-Rent/maintain vehicles, manage accounts, run the back end of the branch, calculate revenue reports, and provide unbeatable customer service-Received several top area sales awards and a region-wide award for excellence

-Develop and manage social media for the company as well as our clients-Coordinate and host events-Organize and facilitate existing resources

-Provide efficient, accurate, and hospitable service for patrons -Responsible for professionalism in a fast-paced, rowdy work environment-Cater Charity/Special Events

-Work as hostess, busser, food runner, and mainly server-Responsible for creating an exceptional dining experience for patrons

Boulder, Co, Us

-Promoted twice-Responsible for knowing an extensive database of products and their locations-Operated store intercom, handled sales and returns-Worked with over 250 employees-Practiced exceptional customer service

Us

-Worked as a hebrew reading, writing, and speaking tutor for ages 5-17-Chaperoned youth group events

Us

-President and co-founder of my congregation’s youth group for 5th-12th grade-Led events, board meetings, and elections-Maintained close relationships with youth advisors-Associated with sister youth groups in the Southern California region-Represented the youth group to the rest of the congregation