Jenna Mackenzie Email & Phone Number

Edmonds, Wa, Us

Seattle, Washington, United States

Greater Seattle Area

• Developed and maintained the company and brand’s image and identity• Created and maintained two successful crowdfunding campaigns, with the highest-grossing campaign receiving 350% funding in 30 days• Managed several convention boots and special events, including designing the booth space and ensuring staffing at multiple locations• Drafted production budgets for new and existing products, and identified price points for products based on production costs• Designed several pieces of marketing collateral for distribution, including rack cards, promotional flyers, store coupons, and banners for use at events• Interviewed and hired staff for various roles within the company, including artists, writers, editors, and actors

• Developed and documented several standard processes for our Donor Experience and Guild Association groups• Trained team members on new processes that had a direct effect on donors for the organization• Planned and organized a successful team retreat event, including coordinating and travel and lodging for out-of-state team members• Prepared and distributed stewardship letters to donors, including monthly pledge reminders and weekly acknowledgment mailings• Managed the annual holiday cards project, consisting of roughly 10,000 cards and 800 personal notes written by account primaries to donors in their portfolios

Seattle, Washington, United States

• Developed templates, work instructions, and process improvement recommendations for several processes within the department, including developing a ticketing system in Smartsheet• Communicated with external partners to discuss project objectives, requirements, and project timelines• Negotiated with external partners to obtain required documents and information as part of overall project management• Maintained confidentiality with sensitive or proprietary information on behalf of the project team• Anticipated project obstacles and adjusted procedures to maintain steady progress• Provided administrative support and workplace training to team members, including preparing agendas, facilitating department meetings, and distributing minutes

Seattle, Washington, United States

• Assisted clinical staff with triaging incoming calls from patients and healthcare providers• Prepared and distributed patient referrals to other healthcare institutions, upon provider’s request• Developed work instruction and process improvement documents to be used by multiple team members in the department• Managed daily administrative tasks for nearly 20 healthcare providers and stakeholders• Planned and executed hospital-wide events with outside organizations• Reformatted letters of recommendation, work instructions, and informational handouts to meet the organization’s style guidelines

Seattle, Washington

Managing all daily administrative tasks for three teams, consisting of 20 providers over various subspecialties. Assisted with planning and executing a hospital-wide event along with representatives from Fred Hutchinson Cancer Research Center. Supported the Fellowship Coordinator with the fellowship interview process. Facilitate all team-based meetings.

Renton, Washington

• Established and maintained relationships as the primary point of contact for over 100 referring physicians• Created and implemented widespread marketing campaigns. Including community events and educational learning lunches for referring physicians• Developed a successful outreach strategy for the greater Seattle area, focused on brand awareness and customer conversion• Conducted market research on competitors in a field and presented data to our company stakeholders• Managed and maintained the company website, including editing and rewriting copy, reorganizing sections of the website, and assisting with SEO management• Coordinating and running all interoffice events for staff

Seattle, Wa

• Coordinated event travel and logistics for over 50 patient advocates, for promotional events and brand-specific photo and video shoots• Interviewed all incoming patient advocates for a specific project portfolio/brand• Developed individual patient pitch documents for external partners, including writing patient bios and obtaining photos when applicable• Coached patient advocates for various events across the United States, including assistance with speech writing• Managed and maintained a database of over 300 patients to recommend for speaking engagements and photo/video shoots for a multi-million-dollar brand• Reported any symptoms or potential adverse events from our patient advocates to the brand

Colliers International

Edited and modified pre-existing flyer templates in InDesign to brokers’ specifications. Scheduled meetings for staff with perspective clients both on and off site. Assisted with general administrative tasks such as answering multi-line telephones, sending emails and scheduling appointments. Assisted prospective clients with finding commercial property for sale or lease and redirecting them to the proper broker.

Star Center

Assisted in staffing and set-up for various events around the Tacoma area (Duck Daze, Lakewood SummerFEST); attended and assisted during monthly event meetings; assisted with a campaign to raise membership numbers for the STAR Center; created a local business directory to use for STAR Center’s business membership program; and researched, created a marketing plan for the STAR Center’s annual Halloween event

Women'S Programs

Worked with staff to plan and execute events around college campus to raise awareness for gender-specific causes (e.g. Domestic Violence, Breast Cancer Awareness). Assisted incoming students with scheduling and obtaining resources for GED testing and securing funding for classes. Worked with DSHS to help securing funding for childcare and temporary housing for current and incoming students.

Bachelor Of Arts (B.A.), Public Relations, Advertising, Marketing And Applied Communication

Related coursework includes Design Lab (Adobe Dreamweaver, Photoshop, InDesign), Persuasion and Advocacy/Debate, Business Marketing, Pop.

General Studies, 3.0

Activities and Societies: Women's Ensemble (Choir)Related coursework includes Cultural and General Anthropology.