Jenna Castle Email & Phone Number

Louisville, Ky, United States

Louisville, Kentucky Area

Serve as the frontline of the bank, providing exceptional customer service to a variety of personal and commercial banking clients when handling financial transactions and introducing multiple products and services. Manage risk in every transaction and detect fraudulent transactions to prevent losses while cross-selling bank products, educating customers on new services, and product promotion.Demonstrate excellent communication skills with a diverse group of individuals, cultivating authentic and meaningful relationships with staff and customers resulting in effective operations and increased profit margins.

Louisville, Kentucky Area

Recognized for developing and implementing the University’s first finance and accounting networking between local financial services employers and students.

Richmond, Ky

Enthusiastically created a climate that supported exceptional guest service satisfaction and increased profitability through effective employee training, strong strategic planning & execution, and maintaining exceptional client service standards.Strategically created digital marketing content while monitoring and reporting on website, email and social media analytics, and enhancing content based on performance.Assisted management with the training, teambuilding, and ongoing leadership development of the guest services team by providing effective hands-on training, building team synergy, and providing beneficial performance feedback.

Louisville, Kentucky Area

Successfully assisted a variety of individuals with their tax preparation needs including identifying potential tax credits and liabilities and ensuring accordance with policies and in compliance with legislation and regulations.

Master Of Business Administration (M.B.A.), Accounting

Bachelor Of Business Administration (B.B.A.), Accounting

Activities and Societies: Kappa Delta, Accounting Society, National Collegiate Honor Society

Education record

Activities and Societies: National Honors Society, Top 10 Senior Class, National Merritt Scholar