• Lead Designer for global marketing • Collaborate with Event Specialist and Regional Coordinators to design, develop and roll out all tradeshow materials including tradeshow banners, attendee attire, swag gifts and print materials that are consistent through multiple countries and languages• Design all print and digital advertisements• Collaborate with Marketing Team to develop and distribute all email communication on products and webinars• Develop and design plan with Event Specialist to enhance efforts on continuing client education in the form of webinars, lunch-and-learns, and workshops• Work with Creative Director on developing brand identities for new products• Work with Creative Director to successfully implement company rebranding, including imagery, factsheets, logo collection, website updates• Collaborate with Digital Marketing Specialist to drive new ad campaigns

• Assisted in raising weekly touches by 50% in 1st quarter of 2011.• Key player in launching creative social media advertisements and developing informational tools to clients.• Responsible for developing and creating using HTML all email communication to prospects and the company's current 20,000 clients.• Develop new creative designs for already existing products for print and email communication• Work with copywriters to develop ongoing projects including postcards, flyers, letters and email communication.• Work with outside print companies to achieve a standard brand scheme for the company, which includes communicating to ensure the correct company color and brand is achieved and reviewing proofs.• Work with copywriters and promotion specialist to create a standardized style guide which will be used for all communications.

Worked effectively to meet service levels with timely escalation and communication within the organization. Worked directly with the IT department to develop and test a bilingual secure donation page for clients. · Responsible for new client set-up and orientation of online services. Clients include various nonprofit organizations, churches, as well as credit counseling and many other for profit companies. ·Facilitate new client certification for ACH, DMP, Disbursement and Check Printing procedures. ·Provided highest level customer service, assisted clients with account maintenance. ·Handled customer phone support and web based application support ·Function as an escalation point for situations requiring technical support.