Jenna K. Email & Phone Number

Bristol, Tn, Us

-Maintained and updated patient profiles, ensuring confidentiality and accuracy of records.-Streamlined prescription filling procedures, resulting in a 30% reduction in average wait times for patients at the pharmacy counter.-Conducted medication inventory checks, monitored expiration dates, and ordered supplies as needed-Resolved billing discrepancies with insurance providers, resulting in a 15% increase in timely reimbursements.-Collaborated with physicians’ offices to obtain prior authorizations for high-cost medications.

-Delivered positive customer experiences by implementing effective quality assurance practices.-Improved product knowledge on continuous basis to provide optimal service.-Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.

Saint Pete Beach, Florida

-Ensured a positive environment for our guests.-Anticipated our customer’s needs to guarantee customer satisfaction.-Provided hands-on service to best serve our customers

Seminole, Florida

-Entered leads and new applications, pulled data reports and submitted changes to attract and retain customers and increase business.-Generated quotes, processed payments and documented customer communications.-Educated customers on special pricing opportunities and company offerings.-Identified unmet needs for clients regarding coverage.

Kingsport, Tn

-Provided top-notch service which led to recurrent customers and positive relationships. -Instructed trainee’s on company policy, job duties, and customer acquisition.

Certificate, Practical Nursing, 4.0 Gpa

Activities and Societies: National Honors Society

Associate'S Degree, Pre-Radiography, 3.63 Gpa

Patient Care and Assessment, Psychology, Sociology, Anatomy and Physiology 1&2.