I caught fire taking care of others. I always knew that whatever I did professionally, I would need for it to start a fire in my heart. In lending a hand to others, that's where it all began. Being motivated by the need to assist others through their challenges and throughout my 8+ years in healthcare and customer service, I pursued an Associate's in Pre-Radiography at Northeast State Community College and am currently studying for my Practical Nursing Licensure where I will graduate in April 2025. My goal is to continue learning as much as I can to best to advocate for my patients to give them the care they deserve.
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Emergency Room NurseBallad HealthBristol, Tn, Us
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Pharmacy TechnicianWalgreens Oct 2023 - Present-Maintained and updated patient profiles, ensuring confidentiality and accuracy of records.-Streamlined prescription filling procedures, resulting in a 30% reduction in average wait times for patients at the pharmacy counter.-Conducted medication inventory checks, monitored expiration dates, and ordered supplies as needed-Resolved billing discrepancies with insurance providers, resulting in a 15% increase in timely reimbursements.-Collaborated with physicians’ offices to obtain prior authorizations for high-cost medications. -
Provider Service AdvocateUnitedhealth Group Apr 2020 - Oct 2020-Delivered positive customer experiences by implementing effective quality assurance practices.-Improved product knowledge on continuous basis to provide optimal service.-Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support. -
Server/TrainerTexas Roadhouse Dec 2018 - Dec 2019Saint Pete Beach, Florida-Ensured a positive environment for our guests.-Anticipated our customer’s needs to guarantee customer satisfaction.-Provided hands-on service to best serve our customers -
Insurance RepresentativeState Farm Jan 2018 - Sep 2018Seminole, Florida-Entered leads and new applications, pulled data reports and submitted changes to attract and retain customers and increase business.-Generated quotes, processed payments and documented customer communications.-Educated customers on special pricing opportunities and company offerings.-Identified unmet needs for clients regarding coverage. -
ServerTexas Roadhouse Feb 2013 - Oct 2017Kingsport, Tn-Provided top-notch service which led to recurrent customers and positive relationships. -Instructed trainee’s on company policy, job duties, and customer acquisition.
Jenna K. Skills
Jenna K. Education Details
Frequently Asked Questions about Jenna K.
What company does Jenna K. work for?
Jenna K. works for Ballad Health
What is Jenna K.'s role at the current company?
Jenna K.'s current role is Emergency Room Nurse.
What schools did Jenna K. attend?
Jenna K. attended Tennessee College Of Applied Technology-Elizabethton, Northeast State Community College.
What skills is Jenna K. known for?
Jenna K. has skills like Microsoft Office, Conflict Management, Relationship Building, Advisement, Skilled Multi Tasker, Time Management, Customer Service, Windows, Claims Management, Sales, Data Entry.
Who are Jenna K.'s colleagues?
Jenna K.'s colleagues are Erin Van Goor, Caitlyn Mazomenos, Jose Ortiz, Shelby Aldridge, Ty Rell, Eve Dupraw, Britney Rodriguez.
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Jenna K
Marketing Manager Md Esthetics | E-Commerce Business Founder | Driving Online Success And Growth | Strategic Branding And Marketing | Streamlining Operations For ProfitabilitySomerville, Ma1msn.com -
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