Jenna Lapierre Email & Phone Number

Medical Oncology

Cheyenne, Wyoming Area

Cheyenne, Wyoming Area

• Greeted and inspired over 200 members to reach their health and fitness goals daily.• Supervised and accurately tracked monthly billing for over 500 members of two clubs.• Cleaned and maintained over 200 machines and equipment daily.• Helped customers sign up for packages that best suited their needs using Firm POS software.• Stayed poised in challenging situations to find a solution.• Encouraged and motivated employees to overcome challenges and reach their objectives.• Consistently scored high on monthly club service and facility inspections performed by management and ownership.

Cheyenne, Wyoming Area

Lenexa, Ks

• Inspected 20-100 Work Orders daily for accuracy using MP2• Dispatched 15-40 trouble calls daily • Updated and Upgraded Spreadsheets to assist in equipment and personnel management • Maintained and assisted in enforcing Hazardous Waste safety procedures.• Inspected over 500 Fire Extinguishers every other month.

Cheyenne, Wyoming Area

• Prepared and Filed 15 to 30 receivers and settlements a week using RIMAS.• Answered phones and responded via email.• Used Excel daily to make Bill of Ladings, Packing lists, and Shipment Reports.• Scaled in and scaled out shipments via rail and truck using Epson controllers and thermal printers.• Ordered office supplies, scanned, emailed, and filed receipts to keep track of expenses.• Implemented a new time record to track time off and any time clock discrepancies.

Cheyenne, Wyoming Area

• Presented policies to groups ranging from 3-75 people.• Filed and secured over 800 documents.• Answered 20-50 calls and emails a day.• Aided in maintaining, overseeing, and growing relationships with over 400 accounts.• Processed and highlighted up to 20 claims daily to ensure our policyholders were paid all benefits due within 24 business hours.• Excelled in seamlessly changing priorities at a moment’s notice to meet new and changing deadlines.

Cheyenne, Wyoming Area

• Privileged to offer legendary service in fast paced restaurant that serves over 300 guests daily.• Multitasked several table responsibilities at one time.• Maintained poise and positivity in challenging situations to find solutions.• Served an average of 30-70 guests a day.• Collected, counted, and balanced cash throughout daily shifts.• Emphasized guest satisfaction and experience by focusing on interpersonal communication and customer service.

Cheyenne, Wyoming Area

•Trained newly hired support staff including the Office Manager.•Engaged patients in a caring and personalized dialog to cultivate trust and confidence in the level of care provided by the clinic.•Ensured accuracy and boosted nursing efficiency by verifying and organizing paperwork and billing.•Inspired positivity in the workplace by having an achiever’s attitude in the face of challenges and providing service with a smile.

Tolleson, Arizona

• Manually entered and linked customer service history in two different programs for easy access to customer service representatives.• Perform a variety of office tasks and supportive duties.

Cheyenne, Wyoming Area

• Acquired knowledge of general business practices and ethics• Cultivated profitable customer relations and connections• Maintained office calendar and office budget

Health Services/Allied Health/Health Sciences, General

Activities and Societies: theShift: College and 20-something's MinistryPre-Nursing, Former Psychology Major

Bible/Biblical Studies With And Emphasis In Counseling

Biblical Studies, Old Testament Surve, Intro to Ministry, Intro to Theology, Studying and Teaching the Bible