•Maintain responsibilities held under Inside Sales Representative role•Directly support CEO and help manage sales process, schedule online/on-site meetings, take detailed notes during client/prospect meetings•Provide weekly sales report to Executive Team with notes on next steps, commit date, subscription price, etc.•Support Consulting Services in accurate time entry, project/account management and statement of works

•Assist CEO and Sales Team with refinement of sales process for training and onboarding purposes•Key team member for roll out of new Free Trial offering, document the step by step lead intake process for Free Trial and other inquiries, onboard Free Trial customers (monitor progress, training, and support)•Field inbound sales inquiries, conduct research on the individual and company •Perform discovery calls with prospects to gather information, understand use case and assign to a Sales Rep •Update CRM with key event data such as status changes, proposal information, company/contact attributes•Help manage relationships with various peer review sites (G2, Gartner) and ask for client reviews •Assist in planning and attend on-site conferences, prepare booth set up, provide marketing collateral•Organize and scrub contact data for existing clients in CRM/Excel and update contact lists

•Develop new business opportunities and maintain existing accounts in the Greater Boston Area •Self-generate leads through cold calling and networking •Uncover leads from Centers of Influence (COI) at banks, accounting firms, and current ADP clients•Identify potential needs of current ADP clients to better streamline their existing HCM process•Close deals and process the paperwork for the Implementation team and act as a liaison between the client and Implementation team

•Responsible for personal quota (250k) to close deals in small/medium market and support team quota (2.5m) •Use SalesForce to update account/prospecting information daily, analyze dashboards and reports •Sales development for prospects across target verticals, lead generation, inbound inquiries, cold calling•Increase sales by visiting clients on-site to demonstrate SaaS product and upsell new offerings •Negotiate pricing, terms of services and agreements for technology and copyright license sales •Marketing product drip campaigns, write captivating emails describing product information to schedule demonstrations and promote new product developments•Represent CCC at conferences, work the booth, cultivate relationships with new/existing clients •Mentor and train new hires, lead monthly meetings to promote teamwork and open communication

•Provided account management for ~125 Academic Annual Copyright License clients, ~$2.4 million in revenue •Renewed annual contracts, built client relationships, presented overview sessions via WebEx and on-site •Trained internal client engagement team on the account renewal process to transition all academic accounts

•Communicated and built relationships with alumni and donors to raise money for the Westfield Fund•Worked as part of a team of 15 students to raise funds for student scholarships and internships•Selected to represent the group in front of the Board of Trustees and President of the University

•Served 50-150 guests for various types of events including weddings, banquets, holidays, vendor fairs etc.

•Constructed press releases for news and radio stations and contacted sponsors for events•Promoted nonprofit organization through social media and sent out email blasts •Helped plan marketing fundraiser for nonprofit

•Constructed sales reports using the Customer Relations Management System (CRM)•Used Excel to complete data projects and organize information •Assisted in the transition of implementing new systems within the company

•Greeted customers and managed large parties and functions of 30 to 100 guests•Monitor sections, waiting list, estimate wait times and ensure needs of guests

•Worked with over 15 to 30 children ranging in ages 5-13•Worked collaboratively with colleagues and formed a safe and positive environment

•Delivered excellent customer service through attention to detail and product knowledge•Communicated effectively with customers to drive sales goals•Gained knowledge in over 80 products (sports equipment) for sales purposes