Jenna Fishel Email and Phone Number
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Jenna Fishel is a Senior Vice President, Commercial Strategy at First Hospitality. She possess expertise in revenue analysis, hospitality industry, hospitality management, hotels, hotel management and 30 more skills. Colleagues describe her as "Jenna is an excellent Revenue Manager. She has put strategies in place that greatly increased the ADR & RevPar for her hotels. Since she was promoted to Revenue Management, not only has she learned helped maximize our revenue using current systems, but had to learn new systems entirely. She is a very valuable resource to her GM's & I will miss her excellent advice." and "Jenna's management style encourages her employees to grow professionally. She expects high service standards from her staff and the example she sets is in line with those expectations. She strives for high morale in the workplace, taking time to recognize individuals and teams, understanding that how the staff works together directly affects a guest's experience with the property and brand. During the year that I worked with Jenna I watched her handle difficult situations from guest complaints to a flooded lobby with grace and professionalism. She seeks solutions that create the best outcome for both hotel guests and the company."
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Senior Vice President, Commercial StrategyFirst Hospitality Dec 2021 - PresentChicago, Illinois, Us
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Vice President Revenue ManagementFirst Hospitality Jan 2017 - Dec 2021Chicago, Illinois, UsOversight of Revenue & Marketing Departments to drive top-line revenues & profitability. Strong focus on strategies to drive direct business. By creating strong brand partnerships, participating and leading industry events, and promoting from within - creating a Best In Class revenue generation culture at First Hospitality.
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Corporate Director Of RevenueFirst Hospitality Jan 2015 - Jan 2017Chicago, Illinois, UsResponsible for delivery of hotel revenue management support for multiple brands, leadership of regional support team, as well as development and execution of effective strategies to achieve market share growth. -Oversee portfolio of more than 7,500 hotel rooms and $250 million in revenue-Hire/Train/Develop/Evaluate/Recruit Regional and Area Revenue Managers-Align with Corporate Sales, Revenue, Marketing, and E-commerce teams-Align with operations team to see strategies are executed-Focus on increasing profitability through analyzing distribution costs-Work with IT to establish effective tools and reporting-Work directly with outside ownership and investment groups to deliver results and interpret market conditions-Increased focus on implementing forecast goals and procedures -Complete pre and post opening documents for new opening hotels-Execute annual budget process for all hotels to present to owners and investors
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Regional Revenue ManagerFirst Hospitality May 2012 - Jan 2015Chicago, Illinois, UsDevelop strategies and coordinate revenue management processes and procedures maximizing revPAR for over 2,300 hotel rooms across the Midwest. Brands include Hilton, Marriott, Hyatt, and IHG limited service and extended stay properties. Responsibilities include:-Analyzing STAR results and increasing revPAR penetration-Developing annual budgets, marketing plans, rate and inventory strategy-Assisting and training General Managers on improving forecasting accuracy-Preparing and participating in ownership calls regarding property performance-Align with sales and marketing teams to achieve optimal mix of sales and contribution -Proficient in brand tools, applications, revenue systems, and required certifications.
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General Manager/Guest Services Manager/Sales CoordinatorFirst Hospitality Jul 2004 - May 2012Chicago, Illinois, Us
Jenna Fishel Skills
Jenna Fishel Education Details
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Eastern Michigan UniversityBusiness Administration
Frequently Asked Questions about Jenna Fishel
What company does Jenna Fishel work for?
Jenna Fishel works for First Hospitality
What is Jenna Fishel's role at the current company?
Jenna Fishel's current role is Senior Vice President, Commercial Strategy.
What is Jenna Fishel's email address?
Jenna Fishel's email address is js****@****inc.com
What is Jenna Fishel's direct phone number?
Jenna Fishel's direct phone number is +184793*****
What schools did Jenna Fishel attend?
Jenna Fishel attended Eastern Michigan University.
What skills is Jenna Fishel known for?
Jenna Fishel has skills like Revenue Analysis, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Yield Management, Hospitality, Onq, Front Office, Sales, Training, Management.
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