Jenna Pingitore Email & Phone Number

Seattle, Washington, Us

New York, Us

-Managed compensation benchmarking with mid-year and annual performance review programs.-Led a team of professionals responsible for supporting a global remote workforce.-Served as the primary point of contact for all employment-related inquiries, escalations, and issues, including terminations. -Ensured the timely and professional resolution of all employee-related concerns, and maintain a high level of confidentiality and discretion while handling sensitive information.-Ensured compliance program is systematically up to date on all national and local laws and regulations and industry best practices related to personnel, policies and procedures, employee handbook, employment agreements, and stock option awards.-Regularly analyzed labor market data to identify trends and opportunities for critical roles, aligning with the organization's talent strategy. -Collaborated with the executive team to ensure recruitment strategies are competitive in the market and meet the organization's needs.

Wilmington, De, Us

-As a member of the Executive Leadership Team, I provided guidance and coaching to managers and leadership on retention, compensation, employee relations, and performance improvement plans.-Created and executed effective HR programs and initiatives, including performance management, employee engagement, and benefits.-Oversaw full-cycle recruiting responsibilities, from working with hiring managers to manage the hiring process from kick-off to close.-Developed hiring and recruitment policies in the virtual world to drive a transparent and fair hiring process for selecting candidates on basis of merit and relevance with the job.-Managed employee engagement and experience system and awards.-Created compensation and benefits structures to align with market conditions and budget demands.Implemented policies and standard operating procedures and managed quality, customer service, and logistics.-Directed day-to-day operations by spearheading the implementation of short-term and long-term strategies to achieve business plan and profitability goals.-Served as senior project manager on 15 large projects over 18 months to help communicate through hurdles, and work to ensure desired outcomes are achieved and projects are delivered on time.-Conducted performance reviews providing coaching and feedback to benefit both company and employee.-Improved training to reduce knowledge gaps and eliminate performance roadblocks.-Served as Executive Leader of the Survey Department, responsible for growth in clients and revenue.

Wilmington, De, Us

Work with private-independent schools to conduct constituent satisfaction surveys, both nationally and internationally; as part of consultations or as a stand-alone service, and provides reports with varying levels of complexity and analysis. Helps ISM departments with the design, launch, and reporting of surveys for research, marketing, or polling purposes. Responsible for ensuring smooth day-to-day operation of the Survey Department, both internally and externally.

Alexandria, Virginia, Us

-Create, develop and deploy eLearning using Articulate Storyline 2-Develop talent management solutions, including workforce strategies, competency modeling, succession planning, skills assessment, and performance management-Oversee and manage project schedule and delivery execution-Provide overall project leadership from pre-sales capture to final product and service delivery

-Manage, lead and oversee the Student Central operation of the Philadelphia Metro locations (Fort Washington, Center City, and King of Prussia) to drive students from enrollment through to graduation. -Develop staff to reach their highest potential

-Responsible for overall hiring of roles within the NE region, including onboarding.-Handle all annual salary increases.-Responsible for any HR issues, including harassment and/or terminations.-Ensure all reviews were completed in a timely fashion for the region.-Oversee promotional opportunities (growth) of employees.-Reported all findings to the VP of HR (Chicago) on a regular basis.-This role was run simultaneously with my Dean, Student Central role.

-Provide oversight to Student Central operation at DeVry University's Center City campus

-Manage and oversee financial aid policy and procedure for DeVry University's Center City Campus

-Assist students with their financial aid process from enrollment to graduation

-Assisted in daily operation of student finance office

Master Of Human Resource Management, Hr Management

Mba, General Management

Bsba, Information Systems