Technical Services Administrator @Uber
CurrentEssential Duties• Check in machines and open service tickets using applicable systems• Responsible for pickup, delivery and shipment of parts and devices as needed by manufacturer or clients as requested• Update applicable systems and client's internal asset management systems throughout the repair processRoles & Responsibilities• Verify warranty information with manufacturers and update internal records accordinglyPrepare and receive shipping manifests of assets and parts, keeping track of scheduled deliveries• Keep an organized workspace for successful sorting and distribution of machines/devices• Troubleshoot with vendors through provided portals for support• Conduct cycle counts and investigate the outcomes of those counts, reporting to leader any discrepanciesContribute to the entire service department through the flexibility to jump in where needed• Engage with vendors, customers, and team members• Perform other duties as needed and requested by Leadership
