Jenna Smith Email & Phone Number

Marquette, Mi, Us

Milwaukee, Wi, Us

• Provide staffing solutions for businesses and organizations across the Upper Peninsula of Michigan, including temporary, temp to perm, and recruiting for permanent positions.• Deliver talent strategies for a wide variety of industries including manufacturing, health care, construction, food service, hospitality, custodial, administrative, finance, human resources, and more.• Responsible for branch operations, including oversight for highly skilled recruiters, office and facilities management, and proactive communication with business clients.• Uphold a high focus on safety to ensure a low-risk work environment for associates.• Focus on regional partnerships to upskill labor pool to provide increased value for U.P. business leaders.

• Mayor 2019-2022, City Commissioner 2017-2024, Housing Commissioner 2015-2017.• Local elected official in a city of 20,000 people on the south shore of Lake Superior.• Ran official meetings following rules of procedure and guidelines per the Open Meetings Act. • Created policy and make decisions along with the City Commission, a 7 person board, on: multi-million dollar budgets, strategic planning, climate change, and day-to-day operations for a mid-sized city.• Effectively communicated the needs of residents and advocate legislatively for their best interests.

Marquette, Mi, Us

• Analyzed data to predict staffing shortages, substitute fill rates, applicant pools, costs for budget, etc.• Responsible for employee insurance and fringe benefits for 430 staff members.• Prepared critical local, state, and federal reports, efficiently using a variety of data sources and systems.• Managed all aspects of hiring including postings, recruiting, interviewing, job descriptions, background checks, references, completion of employment forms, personnel files, medical files, and exit procedures.• Performed budgetary analysis and forecasting for salaries and benefits. The MAPS budget is $44 million annually, Salaries and benefits make up 87% of the budget, which I was largely responsible for.• Negotiated and managed 5 bargaining unit contracts, including contract interpretation, conflict resolution, and ongoing labor relations between the employer and unions representing employee interests.

• Managed projects related to workforce and economic development for the Upper Peninsula. • Completed a successful merger between two Michigan Works! Regions by providing necessary support.• Interpreted state policy and created procedures for staff in a 12-county region. • Analyzed data to work towards continuous improvement, for example reviewing our county-wide job fill rates compared to number of days posted, and creatively finding ways to fill positions more quickly.• Engaged in local community events to build a diverse talent pool for local employers.

• Accepted, processed, underwrote, and booked consumer loans. • Educated members on personal finance, suggested loan products to meet financial needs. • Contacted members to mitigate losses on delinquent loans and overdrawn accounts.• Provided risk assessment on real estate loan data to prevent future losses. • Balanced general ledgers to audit transactions, loans, sales, fees, and investments. • Managed accounts payable, accounts receivable, and expense reports.

Bachelor Of Arts, Psychology, Environment

Education record

High School Diploma, Advanced Placement Government, Spanish