Jenna Stern Email & Phone Number

Greater Philadelphia Area

-Responsible for coordinating, promoting, hosting, and executing in-store and local community events-Provide insight to the Experience Manager to help determine the community market strategy and execute on the strategy that will inspire current customers to increase their shopping habits -Help foster a positive store atmosphere that establishes Athleta as a resource for local health and wellness related events and activities-Work to increase the number of participants that show up at key events and classes both in and outside the store-Involved in and knowledgeable about the stores marketing budget; assist with instructor outfitting, leveraging the Marketing Toolkit; ensure supplies for Marketing events are ordered, using the appropriate resources; tracking all marketing events, expenses and ROI

Greater Philadelphia Area

-Provide excellent customer service to all new and current members-Work closely with coaches to ensure clients understand class processes and procedures-Conduct telephone inquiries/customer care calls-Aid in the follow up and follow through process with all prospective clients through email communication-Respond immediately to member requests, inquiries and concerns-Assist with promotional, community marketing, lead generation, and sales efforts in the studio-Maintain studio appearance and cleanliness

Greater Philadelphia Area

**I am no longer a front desk coordinator-However, I continue to teach indoor cycling.**-Provided an extremely high level of customer service to all gym members.-Greeted members as they enter and exit facility, assist with all billing issues and schedule members for classes and personal training sessions regularly. -Instruct two spinning classes per week and ensure all riders have proper form and high-level class experience.-Managed and maintain juice bar (make recovery shakes/restocking all fitness related products). -Aided membership team with all new and incoming members. -Uphold facility rules and regulations at all times.

Greater Philadelphia Area

-Indoor cycling instructor.-Extremely motivating and personable.-Ensures every rider is set up correctly and comfortable throughout the class.-Has fun and exciting music to move the riders through a 45 minute to 1 hour class

Manayunk

-Indoor cycling instructor.-Extremely motivating and personable.-Ensures every rider is set up correctly and comfortable throughout the class.-Has fun and exciting music to move the riders through a 45 minute to 1 hour class two times per week.

Tel Aviv, Israel

- Researched international markets and connected with culinary communities to recruit qualified talent to join the platform's network of hosts.- Oversaw and responded to all online private event inquiries received through EatWith's staff dashboard.- Designed network and community of freelance photographers passionate about vetting dinners.- Developed host community strategy to facilitate innovative communication channels and knowledge sharing of self promotion strategies.- Pursued strategic partnerships to establish a community of diners in new markets, prior to launching EatWith.- Created brand awareness in weak markets using social platforms such as Facebook, MeetUp, Kitchensurfing, Yelp, and TripAdvisor.-Managed EatWith Meetup accounts in both London and Los Angeles to promote private events in those locations.

Greater Philadelphia Area

-Managed and developed content for social media platforms being used (Facebook, Twitter, and Instagram).-Assisted in the recipe development process.-Conducted research relating to other food organizations and blogs. -Created and edited content for weekly newsletter and food delivery service.-Facilitated photo shoots, special events, and private dining experiences held by the owner, Chef Samantha Carrie Johnson.

Greater Philadelphia Area

- Assisted customers with their needs on the sales floor.- Retained knowledge about the products store-wide, which provided the customer with a unique shopping experience. - Responsible for merchandise placement on sales floor, customer servicing,and inventory upkeep.

Temple University, 1755 N. 13Th Street Philadelphia, Pa 19122

- Worked closely with the Office of Leadership Development coordinator and director. - Created the weekly newsletter using the web application Smore.- Managed and posted content for the office Pinterest, Instagram, Twitter, and Facebook account.- Attended and assisted at all Leadership Development Events.

Temple University

PRowl is Temple University’s first and only student run public relations firm. Through PRowl, I have worked with Temple University's Department of Strategic Communication, and Temple University's School of Media and Communication Alumni Association.PRowl provides clients with public relations expertise in the following areas:-Branding-Recruitment-Social media-Media outreach-Reputation management-Event planning and execution-Macro and micro research in the forms of focus groups, surveys and best practice reviewsDuring my time I:- Conducted macro and micro research for the client.- Edited and wrote press releases and media advisories. - Developed questions and moderated several focus groups.-Wrote for the PRowl Public Relations blog, a site with an average of 6,000 monthly readers and ranked number 17 on the list of Top 50 Blogs for the PR Major by Bachelors Degree Online (www.prowlpublicrelations.blogspot.com)-worked with a team of staff members

Greater Philadelphia Area

- Acted as an essential member of the public relations firm.- Constructed and edited press releases, media advisories, and press kits.-Managed company blog using Wordpress- Created media contact lists for events.- Compiled press clips for each of the firm's client's.- Gained field experience in client event planning by assisting at numerous functions.