Jennifer Baker Email & Phone Number

New York, Ny, Us

Hanover, Maryland, Us

• Providing visionary leadership and strategic direction on People, Process, Technology Automation and Innovation to enhance and evolve talent /workforce solutions • Responsible for $20M+ budget and 300+ team members in support of 50K+ annual contingent and full-time workers • Executive level management across multiple customers in Healthcare, Finance, Technology and Manufacturing • Understanding and interpreting client business objectives and proactively communicating recruitment trends, results and insights to drive future recruitment activity, improve compliance and reduce risk.• Reviewing the delivery model for each account to consistently drive continuous improvement and innovation.• Managing multiple teams across a varied client base, while working to develop, train and retain high performing teams and drive results. • Driving governance against agreed schedule and ensuring that all KPI reporting is both accurate and aligned to client expectations for each account. • Developing initiatives for enhancing solutions including e.g. sourcing, talent pool management, selection methodologies, and market intelligence.• Optimizing P&L performance while delivering growth and overall customer satisfaction • Overseeing management of service delivery against contractual terms and managing out of scope service requests including proposal management.

New York, Ny, Us

• Responsible for the overall Talent Acquisition fulfillment and delivery of American Express experienced hires in North America• Managed a $37M budget in support of 10K - 15K hires annually • Experience leading multiple teams (200+ onshore/offshore) and working cross-functionally to achieve success• Developed an agile Talent Acquisition workforce which scaled globally, across recruitment delivery centers, to meet the hiring demands of American Express • Charged with supporting large scale global projects inclusive of Talent Transformation, Talent/Recruitment Digitization, Talent Segmentation, Diversity & Inclusion Strategies, Offshoring, CRM and Talent Strategist training • Provided consultancy on complex business challenges resulting in cost savings, enhanced productivity and increased efficiency • Successfully implemented recruitment processes to help mitigate compliance risk and drive operational excellence • Streamlined and improved Sourcing Techniques, Data Integrity, Recruitment Process Excellence, Situational Analysis, Process Management for ATS systems, Client Change Management, Compliance and Due Diligence• Strong Commercial acumen relating to budget management, P&L, account expansion and resource planning

Washington, District Of Columbia, Us

The Porter Group is the leader in business-to- business sales and sales management recruiting and staffing.

Basking Ridge, Nj, Us