Jenn Brady Email & Phone Number

Harrisburg, Pa, Us

Harrisburg, Pennsylvania, United States

Harrisburg, Pennsylvania

Harrisburg, Pennsylvania

Market, promote and sell products in the Thirty-one Line of products. Manage personal back office keeping customers informed of new products and specials. Display and demonstrate products for hosted party's, offer solutions that best fit the individual customers need. Answer questions and resolve and issues as needed.

Middletown, Pa

Customer Service Account Manager•Answered incoming calls and review email requests for various types of inquiries.•Built and maintained strong business relationships with customers.•Received, processed, monitored and controlled customer orders /change orders and forecasts. •Generated/Managed backlog orders, Open order reports, forecast reports and communicated current order status, shipment projection and late deliveries to the customer.Supply Chain• Managed inventory during product allocations for multiple customers by collecting inventory and consumption data from customers and allocating available inventory according to the data provided.• Assisted and supported planning team during running product changes and end of life/obsoleting products to ensure all raw material, component stock and finished good stock was consumed.• Assisted planning team with priority order and quantities during capacity issues to ensure proper run order to avoid customer interruptions.Training and Documentation Support•Provided training on internal systems and processes to peers and new employees.•Created and Maintained training and standard work documents.Cross Functional Accounting Support•Assisted in the design and creation of dispute dashboard created as a tool to be used to resolve customer short / over payments and charge backs creating residuals on customer accounts across multiple functions.•Maintained data tables and monitored data inputs on the dashboard to ensure proper flow. •Provide support on price discrepancies by processing credit or debit as needed.•Reviewed customer charge backs to determine validity and liability. Return Material/Corrective Action •Create and process return material/corrective action requests in SAP. •Confirm all corrective action requests are loaded in to the TECHS (TE Complaint Handling System), all supporting documents are uploaded and TECHS record is assigned to the appropriate quality team.

Bressler, Pa

Market, promote and sell products offered by Stella & Dot. Manage personal back office keeping customers informed of new products and specials.Display and demonstrate products for hosted party's, offer suggestion and opinion when asked and answer questions and resolve any issues when needed.

Harrisburg, Pennsylvania

Market, promote and sell products offered by Origami Owl . Manage personal back office keeping customers informed of new products and specials.Display and demonstrate products for hosted party's, offer suggestion and opinion when asked and answer questions and resolve any issues when needed.

Harrisburg, Pennsylvania Area