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Senior Leader with a demonstrated history of working in the financial services industry. Accomplished in Business Relationship Management, Risk Management, Banking, Cash Management, and Regulatory compliance. Recognized as a natural thought leader and change agent able to break down silos, make meaningful connections, and drive innovation. Distinctive career that combines both Product Management and Operations experience in commercial and retail banking including Treasury, payments, card services, and customer support solutions. I am seasoned in providing exceptional financial and team leadership while setting and driving strategic growth initiatives. A hands-on collaborator, I am known for building the relationships necessary to execute successful strategies and bring solutions from ideation to successful implementation. VALUE PROPOSITION:•Proven record of accomplishment of bringing solutions from ideation to implementation. •Trusted executive management team member who collaborates directly with C-level leadership to drive strategy. •Keen ability to ideate client centric solutions driving loyalty while simultaneously reducing operational costs and improving efficiencies.•Known for building strong relationships with colleagues, vendors, and clients while creating and sustaining honesty and transparency.•Natural leader with a passion for coaching and mentoring teams, identifying individual skillset strengths, and developing future leaders. CAREER HIGHLIGHTS: •Over $38M of revenue enhancement, expense reduction and balance growth.•Transformed Treasury Management Operations to a process driven, collaborative culture, leading to improved relationships with business partners and clients, better positioning the company for growth.•Designed and executed business strategies including over $20M of contract negotiations leading to the successful purchase and launch of multiple major platforms.•Personally selected by executive leadership to a VP Group Manager role to build a centralized Treasury Management division from the ground up and grow this line of business.
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Svp, Strategy And Transformation DirectorCadence Bank Jan 2022 - PresentTupelo, Ms, Us
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Fvp, Director Of Treasury Management OperationsCadence Bank 2018 - PresentTupelo, Ms, UsI was recruited to this role to manage multiple high-risk areas including ACH, Wire Transfer, and Treasury Management Support Services. Set, and continually improve strategy spanning all related divisional areas. In this capacity, I defined and integrated process centralization and streamlining strategy. I currently lead strategic initiatives, contract negotiations, and process improvement functions. Throughout my tenure, I have driven the implementation of 100+ change management initiatives in less than two years, leading the company to embrace a process-driven and collaborative culture. Under my leadership, the Treasury Management Operations team has made process changes that yielded a 58% reduction in customer product and service set-up time, and launced 3 new platforms, among other key deliverables.
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Vice President, Payments Product ManagerKeybank 2016 - 2018Cleveland , Ohio, UsI was recruited to this role to oversee development, acquisition, and optimization efforts. I was directly responsible for growth forecasting, financial and performance analysis, revenue generation, and managing and growing $13M+ in revenue. During my tenure, I recommended operational strategies to increase product performance by 16%, and yield $2.1M in new revenue and $500K in annual expense savings. I also recommended a new HSA strategy that transformed the management capacity of 167K+ accounts with $350M in balances and played an integral role in increasing revenue opportunity while concurrently reducing operational expenses. This included an increase in interchange income by $1M through identifying and championing an HSA card change, which was also adopted by peers at other institutions. -
Vice President, Retail Product ManagerSynovus 2008 - 2016Columbus, Georgia, UsIn this leadership role, I directed product management and improvement efforts, fee income and growth forecasting strategies, and critical performance tracking and analysis functions to enable growth and profitability. Throughout my tenure, I continuously improved the checking portfolio and optimized sales by 4% through launching profitability strategies. I drove strategy to enhance deposit product initiatives. I am proud to have completely transformed checking product strategy to convert 150K+ accounts, improve checking portfolio profitability by $1.5M in fee income, and increase average account balances by more than 40%. I was also key in developing and executing the strategy for debit card profitability in a post Durbin environment. My efforts were key to developing a standard product set that made the centralized compliance oversight manageable and helped build an infrastructure to support growth. -
Vice President-Group Manager, Cash Management OperationsSynovus 2000 - 2008Columbus, Georgia, UsIn this role I was personally selected by executive leadership to a VP Group Manager role to build a centralized Treasury Management division from the ground up. I led a 60-member full-time team while managing multiple high-risk areas. Responsible for launching the Commercial online banking platform and a suite of Treasury Management products and services to grow that line of business.Through my leadership, the team was able to gain the buy-in, support and confidence of the enterprise by embracing knowledge training, customer centricity, and a winning attitude.
Jennifer Brock Skills
Jennifer Brock Education Details
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Columbus State UniversityGeneral -
Georgia Southern UniversityBusiness Management
Frequently Asked Questions about Jennifer Brock
What company does Jennifer Brock work for?
Jennifer Brock works for Cadence Bank
What is Jennifer Brock's role at the current company?
Jennifer Brock's current role is SVP, Strategy and Transformation Director.
What is Jennifer Brock's email address?
Jennifer Brock's email address is je****@****bxs.com
What is Jennifer Brock's direct phone number?
Jennifer Brock's direct phone number is +170639*****
What schools did Jennifer Brock attend?
Jennifer Brock attended Columbus State University, Georgia Southern University.
What are some of Jennifer Brock's interests?
Jennifer Brock has interest in Politics, Children, Education.
What skills is Jennifer Brock known for?
Jennifer Brock has skills like Business Analysis, Process Improvement, Vendor Management, Banking, Product Management, Customer Service, Business Process Improvement, Sdlc, Risk Management, Financial Services, Financial Analysis, Strategic Planning.
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