•Propose trainings, monitor metrics, and manage performance for 100+ employees participating in the Amwins Underwriter Development Program (UDP)•Coordinate with managers to develop performance improvement plans, providing guidance and resources to employees•Lead recruitment process for Amwins Underwriter Development Program, working with universities to attract top talent•Annual cost of living analysis and compensation review •Develop and maintain effective relationships with stakeholders•Lead Diversity & Inclusion initiative by planning events, partnering with diverse associations, and strategizing diverse recruitment tactics

•Provide coaching and support management on leadership development, talent and performance management, change management, and communication•Integrate and facilitate the transition of newly acquired employees •Engage in the interactive process with employees requesting accommodations under the ADA•Conduct review of annual increases and compensation plans•Founding member of the Amwins Diversity and Inclusion council

•Developed a performance management toolkit for manager use•Utilize ADP Workforce Now to maintain employee records and create reports•Launched and administered New Hire Orientation for Client Services Team•Assist with employee relations issues and conduct investigations

•Prepare and process offers for new hires and internal transfers•Conduct background checks and verify I-9 work eligibility documentation•Process terminations and enter employee information in COBRA•Complete employment verifications•Communicate with employees on a daily basis to answer questions regarding payroll, benefits, paid time off accruals, FMLA claims, and other HR related issues

•Manage the Hornets internship program including paperwork, timesheets, and new intern selection•Organize intern recruitment sessions with local colleges and universities•Create and edit job descriptions to attract a diverse population of applicants, identify potential candidates, conduct phone screenings, and communicate new hire recommendations to management•Assist with the on-boarding of new employees and new hire paperwork•Complete employment verifications•Manage worker’s compensation claims from initial response to completion of claim•Work cross-departmentally to create a new kid’s club for the Charlotte Hornets

•Train new employees on guest service expectations, safety procedures, food handling, and restaurant protocols•Appropriately suggest additional items to customers to increase restaurant sales •Deliver exceptional, friendly, and fast service•Manage closing duties, including restocking, ensuring accuracy of the cash drawer, and signing out front of house employees

•Assisted with research on topics relating to virtual identity and entitativity and coded outcomes •Created an online forum pertaining to the UNC Charlotte football program to study interaction of online groups •Examined differences between work groups and social groups