Jenn Brucksch Email & Phone Number

Portland, Or, Us

Portland, Oregon, United States

- Work alongside the Senior Coordinator to ensure a 5-star experience for our guests, members and team- Lead, manage and support the Receptionists to provide internal and external hospitality of the highest standards- Maintain a welcoming, friendly and safe environment for staff, members and guests- Assure consistent quality of Reception space; restock and organize inventory for retail and office needs, maintain cleanliness- Assist with onboarding and training of employees- Greet guests and assist them with check-in, check-out, booking, retail purchases, questions and concerns- Coordinate and communicate cross-departmentally to ensure efficiency and accuracy of shared information, including but not limited to: SOPs, facility malfunctions, membership relationship management, guest feedback and/or concerns- Significantly decreased shrink/theft/damage losses by implementing a weekly inventory tracker to manage apparel and F&B retail- Pack and ship online orders accurately and on time- Assist and coordinate with Leadership for miscellaneous business needs, such as donation requests, event setup, and ensure smooth, 5-star Partner/VIP experiences with confidentiality- Assist Booking Team and Member Liaison with timely guest and member communication via email, text and in-person walk-ins- Lead initiative to empower colleagues to utilize MindBody for it's CRM capabilities, encouraging detailed client notes for increased efficiency and accuracy, both internally and externallySoftware & Systems: MINDBODY, Shopify, RingCentral, Notion, ToDoIst, WhenIWork, Slack, Google Suite, Microsoft Windows

Portland, Oregon, United States

- Work alongside the Senior Coordinator and other Junior Coordinators to ensure a 5-star experience for our guests, members and team- Lead, manage and support the Spa Attendants on the Experience team to provide internal and external hospitality of the highest standards- Ensure facilities are running smoothly- Assist with onboarding and training of employees

Portland, Oregon, United States

- Customer service- Facilities upkeep, maintenance, cleanliness- Operations (scheduling, logistics, intake)- Laundry, stock, F&B- Support LMTs, members & guests

Portland, Oregon, United States

- Acquire new partnerships by communicating with independent food businesses through in-person meetings, cold calls, email and social media outreach- Research accounts, identify stakeholders/decision makers and generate interest about Too Good To Go- Work directly with the businesses to set up, train and manage daily responsibilities

Portland, Oregon, United States

- Expand distribution and secure new wholesale business through lead generation, cold calls and emails- Revive and strengthen relationships with “dead” accounts, take on and manage 300+ prior accounts- Work directly with the owner to set up and manage distributor, chain retail key accounts and white label opportunities- Customer service: assist walk-in customers at our retail front, answer our main phone line when owner is out

Portland, Or, United States

- Grew RX sales and strengthened brand presence in Oregon and Northern California natural grocery chains and independents- Core tasks: build concise presentations and present to key buyers, increase distribution, cultivate strong relationships, set up promotions, ensure store-level execution, and secure incremental sales opportunities- Analyze sales data to develop growth plans, identify opportunities, close gaps, and strategize the business- Attend industry trade shows, distributor tabletop shows and other CPG-related events- Support and motivate broker, distributor and merchandiser partners- Collaborated with and leveraged insights from sales analysts to elevate RXBAR’s presence on shelf and to identify trends and opportunities for brand development within territories

Portland, Oregon, United States

- Managed RX’s business execution in Oregon’s natural grocery chains and independents at store level and some HQ- Core tasks: closed voids, identified and secured incremental sales opportunities, built relationships with key decision makers and partners, ensured proper promotion and pricing execution, pitched new items, secured demos, etc.- Performed store visits and audits to establish strong relationships and brand presence in the market- Attended industry trade shows, distributor tabletop shows and other CPG-related events- Provided local merchandising teams, brokers and distributor reps with training, materials, and focus

Chicago, Illinois, United States

- Provided proactive insights and business analysis to the Sales team by turning various sources of data and insights into actionable support materials to drive RXBAR and category sales in the Western US and Natural Channels- Developed and delivered category reviews, trends, competitive evaluations, channel and account-specific strategies to sales team and retail buyers- Generated summaries and reports utilizing various data sources, including Nielsen, SPINS, IRI and retailer portals to help support overall business goals and retailer specific goals- Delivered analysis on new item introductions and performance, new product/packaging mix, merchandising and promotion effectiveness, as well as sales, pricing, and opportunity gaps for incremental volume- Created and maintained sales decks, recaps, reports and summaries for Regional Sales Managers and brokers against tight deadlines- Presented insights at retailer meetings, attended industry events and field visits with Regional Sales Managers

Chicago, Illinois, United States

- Supported in all aspects of the retail process, including paperwork, meeting and presentation prep and follow-up, sent samples to key retail partners, distributors and brokers, organized grocery calendars and launch times, input grocery data into internal trade spend documents, tracked and reported key retailer data at a high level- Worked cross-functionally and externally to complete and ensure accuracy of paperwork for item setup, case stack deals and turnover forms in key new retailers and distributors, including but not limited to; Costco, Target, Walmart, Kroger, McLane, 7-Eleven, KeHE, UNFI, Core-Mark- Organize and track broker incentive programs- Attended 5+ industry events and shows when needed, including Costco Roadshows, distributor tradeshows, demos & sampling events- Managed RXBAR sales budget for “swag” for the sales team and key partners

Chicago, Illinois, United States

- Maintain and grow Amazon Vendor and Seller Central accounts for RXBAR portfolio- Core tasks: updated product pages, created promo calendars, presented new items, monitored pricing, trade spend, created and streamlined processes, created and analyzed reports, responded to customer questions and feedback in timely manner, work monthly with Amazon decision maker- Ran bi-weekly cross-functional meetings to ensure cohesive growth strategy with supply chain, finance, marketing and sales- Set up and execute other 3P E-Commerce sites (Lucky Vitamin, Fresh Direct, Jet.com)

Chicago, Illinois, United States

- Activated 100+ influencers around the country for new product launch (Chocolate Sea Salt)- Drove $91K in 1st day sales of new product (Chocolate Sea Salt) using social media and email marketing- Led a team of interns to build a 11 Brand, 45 SKU Competitive Analysis used to sell RXBAR into a crowded category- Reported revenue and gross margin from Salesforce and Amazon to management each day- Sold product in person to 50+ franchisee owners at 7-Eleven Tradeshow and over the phone to 10+ independent retailers- Showcased product to 300+ consumers at Chicago street festival with a 20% close rate; evaluated, adapted, and improved delivery of value proposition - Built training documents for new hires in Customer Service, Sales, and Operations- Generated 500+ independent grocery leads used by the Sales Team- Managed 100+ sales accounts on Salesforce; shipped samples and marketing material to potential customers based on level of influence

Oxford, Ohio

- Reported information to members about meetings, events, and other matters of interest via social media and email marketing- Recruited 100+ new members through advertisements, events, and funds, including campus wide TV advertisements, table tents, emails, MegaFair, and film viewings- Coordinated, led and managed 200+ students on trips to Perfect North and Colorado for our annual winter trip- Drove 20% increase in student attendance to 2014 Breckenridge, CO trip through campus wide marketing efforts and word-of-mouth

Oxford, Oh

- Worked in groups and individually with Varsity teams to prepare comprehensive game-day marketing plans from extensive market research- Worked and managed events on game day such as t-shirt tosses, media-timeouts, in-game promotions, KidsFest- Managed and oversaw hosted groups and recognized personal on game-day- Built Frequent Fan reward program used by Miami students and local kids that drove a 10% increase in baseball attendance

Oxford, Ohio

- Sell Pro Shop merchandise, skate rentals and ice rentals- Provide information and assistance in person and over the phone- Manage and oversee public skating sessions on the ice