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Jenn Downs is a Finance Manager at PAWS Atlanta. She possess expertise in user experience, usability testing, user research, usability, public speaking and 10 more skills. Colleagues describe her as "I've collaborated with Jenn on community efforts and mentoring for my team. We were introduced through a mutual friend, and since then she has become a cornerstone to my UX circle. In addition to her leadership with local women techmakers, Jenn has mentored my design team members and donated her time and expertise to helping us figure out our service offerings as a company. Her reputation precedes her as being an expert in her field, generous with her time, and a smart, strategic person. I would love to have her on my team any day." and "Jenn has an innate understanding of how to connect to her co-workers and customers. She understands how her work will impact others as well as herself. She cuts to the heart of challenges, usually providing multiple viable solutions to those challenges.Knowledgable, talented, compassionate and tenacious. Jenn brings a careful, considered approach to her business, learned from a diverse set of life experiences. She is also incredibly fiscally responsible, understanding that every decision affects the bottom line. I have learned as much or more from her as I feel she learned as my employee."
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Finance ManagerPaws AtlantaDecatur, Ga, Us -
Systems CoordinatorBirds Georgia Mar 2024 - PresentAtlanta, Georgia, United States -
Director Of Operations | Board TreasurerY'All Rock Camp Atl (Formerly Girls Rock Camp Atl) Feb 2018 - Jun 2023Atlanta, GaMy titles were "Board Member", "Treasurer" and "Volunteer". Functionally I was the Director of Operations, partnering with a Camp/Music Director. I created processes for and ran all organizational operations including finance and accounting, HR, risk management, liability and health insurance, and IT. I also led strategic planning, board management, and professional development for board and staff. In addition to operations, I volunteered on partnerships, programming, event planning, fundraising, supervision of volunteers and staff, and volunteer management and recruitment. -
Product Design LeadBonterra Oct 2022 - Feb 2023RemoteLed discovery to understand user needs and gain stakeholder consensus on the strategy and roadmap for an IA and usability overhaul of core products for fundraising, engagement, and political products for former EveryAction and NGP/VAN. -
Team Lead/Product Manager, EapdA1M Solutions Mar 2020 - Aug 2022RemoteDelivered an end to end product from a closed pilot to public release for the fast moving eAPD program within the Center for Medicaid and CHIP Services, in which states request Medicaid grants for tech and other projects. -
Team Lead/Manager, Cmcs Human Centered Design UnificationA1M Solutions Sep 2021 - Apr 2022Built a thriving and trusted Center of Excellence to unify and incorporate UX into CMCS. Stewarded a UX community of practice spanning 15+ products and vendors and 40+ UX practitioners, opening the CoP to anyone from SMEs to CMCS leadership. Managed a team of 4+ service designers/researchers. Private sector Director equivalent.
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FounderAtlanta Tech Citizens 2017 - Jun 2020Atlanta, Georgia, United StatesAs the founder of Atlanta Tech Citizens, I stewarded the mission - to change the idea of tech workers as civic superheroes at hackathons to collaborative citizens who make deeper connections with nonprofits, civic organizations, and communities through volunteering. *Consulted and coached nonprofit leaders and civic organizations on tech topics*Facilitated tech workshops for nonprofit teams and civic organizations*Fostered meaningful relationships in the tech and nonprofit community to match tech workers with nonprofits in need -
Research Lead On Healthcare.GovAd Hoc Llc Oct 2018 - Mar 2020RemoteCreated and ran the UX research practice on the healthcare.gov programExpanded discovery capacity across 8 products by coaching and training designers and product managers in creating plans and setting goals, user interview best practices, and creating artifacts. -
Ux DesignerAd Hoc Llc Jul 2018 - Apr 2019UX Design for healthcare.gov and CMS API teams.Redesigned how families and individuals create their tax household on their healthcare.gov application
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Director Of User Experience DesignPoints Of Light Nov 2016 - Apr 2018Atlanta, Georgia, United StatesAt Points of Light I was part of a startup team within a nonprofit. I was responsible for product management, research, design, and operations on a grants portal for a Disney Parks partnership for family volunteering. -
Small Business OwnerCarpenter Koby Downs Aug 2013 - Dec 2017Atlanta, Georgia, United StatesCo-owned a construction, furniture, and small goods manufacturing company. I handled all of the business, financial, and customer needs. -
Senior Ux Design EngineerDeluxe Corporation Feb 2016 - Oct 2016Atlanta, Georgia, United StatesAt Deluxe I was a UX Generalist, working with remote and local teams to improve banking applications. -
Ux Designer And Senior ResearcherShootproof Jun 2014 - Jun 2015Atlanta, Georgia, United StatesLed research to inform a full redesign that brought Shootproof from a developer created product, to a suite of tools driven by research and design - including prioritizing new features and a leading creation of the strategy roadmap, releasing the new product on time to rave reviews. -
Design Researcher/Support ManagerMailchimp Aug 2007 - Jan 2014Atlanta, Georgia, United StatesOver six and a half years I was lucky enough to be part of MailChimp’s rise from a small idea to an industry leader. As the first non-founder/executive hire, I saw MailChimp grow beyond e-mail marketing to become an engine for customer insights and communication for business large and small.I pioneered user research and usability testing as an early employee, creating a multi-platform testing process for all in-house products, and creating new research methods in the industry. -
BookkeeperSupply Source Mar 2003 - Aug 2007Kennesaw, GaI started with Supply Source as a Customer Service/Accounts Receivable clerk and was promoted to Bookkeeper in 2004. My job as Bookkeeper was to accomplish as many accounting tasks as possible without incurring the added expense of contacting our outside CPA or collections firms, including cutting checks, processing our payroll and sales taxes, processing receipts, reconciliations, and asking as gently as possible for customers to bring their past due accounts current.
Jenn Downs Skills
Frequently Asked Questions about Jenn Downs
What company does Jenn Downs work for?
Jenn Downs works for Paws Atlanta
What is Jenn Downs's role at the current company?
Jenn Downs's current role is Finance Manager.
What is Jenn Downs's email address?
Jenn Downs's email address is je****@****lar.com
What is Jenn Downs's direct phone number?
Jenn Downs's direct phone number is +140497*****
What are some of Jenn Downs's interests?
Jenn Downs has interest in Civil Rights And Social Action, Politics, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.
What skills is Jenn Downs known for?
Jenn Downs has skills like User Experience, Usability Testing, User Research, Usability, Public Speaking, Blogging, Technical Writing, Remote User Testing, User Centered Design, Mobile Testing, Wireframes, Ux Strategy.
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Jennifer Downs
Omaha, Ne2gmail.com, schwab.com -
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