Jennifer Dyer Email & Phone Number

Montague, Michigan, United States

Responsible for Sales, Marketing, IT, Finance and Human Resources.

Montague, Michigan, United States

Montague, Mi

Partner with Operations and Sales & Innovations in the Office of the President's role to oversee and manage the business. Areas responsible for Quality, Human Resources, Technology, Maintenance, and Business Intelligence. • Partnered with the organization to implement key foundational business processes such as budget, employee suggestion, margin analysis, business/market intelligence, and project management. • Implemented continuous improvement processes, bringing over 3 million to the bottom line with an additional 4 million expected in the next three years. • Established a new Voice of the Customer process to assist in a full digital transformation initiative. Process resulted in improved customer satisfaction and streamlining both the customer and the internal team time to produce by 50%.• Enhanced technology infrastructure to improve security and scalability.• Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning. • Improved strategic and project planning process to ensure increased visibility and communication on progress. • Created an employee-centered team to foster cultural behaviors and support the organization’s commitment to enjoyable employment. • Improved the performance management process from an annual review to a continuous performance feedback process. • Developed and delivered quarterly content for all employee organization meetings.• Prepared and delivered board strategy session

Montague, Mi

Worked collaboratively with the management team to translate business strategies and objectives into the appropriate people and culture strategies. Responsible for overseeing Human Resources, Quality, and Maintenance. • Created and implemented culture behaviors to drive accountability and expectations with the organization.• Supervised the writing of grant applications to reduce training costs. Secured over 100k+ in training funds.• Implemented a company-wide Lean/Continuous Improvement program to drive business savings and results. Included implementing huddles, suggestion process, 5S+ (sort, set in order, shine, standardize, sustain plus safety), methodical problem solving, safety crosses, and training matrix. • Conducted talent management exercises to identify employee performance, promotability, and succession plan needs.• Developed and implemented a strategic planning process for the organization.

Montague, Mi

Managed all aspects of the organization’s human resources activities - employee relations, talent acquisition, performance management, training, and development, compensation, benefits, wellness, and safety. • Partnered with management and senior management team members in all areas of the company.• Crafted and implemented a new simplified performance management plan that enhanced the manager & employee relationship. The plan focused on driving communication and goal planning.• Designed and executed a compensation program for the organization, which included establishing ranges, benchmarks for positions, a philosophy document, total compensation statements, and incentive plans. • Implemented a wellness program to improve physical, financial, and mental wellbeing for employees.

Fremont, Mi

Provided Human Resource Consulting services, utilizing a broad range of knowledge of strategies and tactics, to assigned service lines, and support departments. • Lead committee responsible for employee appreciation and cultural improvements• Coordinated and directed the work of department human resource assistants.• Designed, developed, and facilitated a management curriculum to meet the needs of the organization and the management team.• Produced a video for orientation to inspire employees by the roots and mission of the organization.

Responsible for Talent & Performance Management, Compensation, Unemployment Compensation, Rewards & Recognition, and Employee Engagement.• Participated as a compensation subject matter expert to assist in the design, development, and organization of human resource compensation work processes and technology across parent organization, Ascension Health.• Lead redesign of the health system’s non-compensation reward and recognition programs to assist with a transformation of the organization’s culture. • Coordinated multiple award ceremonies for the health system’s recognition programs. Included arranging banquets for 100-300+ associates, directing and coordinating a staff of approximately 20 human resource & marketing associates, and developing talking points for senior leaders.• Created informational guides and training programs for system rollouts of new programs.• Lead the organization’s talent management program for health system executives and high performing management and independent contributor personnel. Involves career counseling, succession planning, orchestrating development opportunities, coordination of accelerated development talent pool regional meeting, and administration of web-based software.• Increased a historically stagnant employee engagement participation rate from 51% to 89.6%.

Administers the Health System five (5) Collective Bargaining Agreements and Human Resource policies & procedures with minimal to no supervision.• Member of the bargaining team for contract negotiations.• Coordinated and participated in small and large-scale reorganizations throughout the health system.• Provided the leadership team with assistance in identifying, evaluating, and resolving human relations and work performance issues within the organization to facilitate communication and improve employee human relations skills and work performance.

Analyzed company's compliance of EEO and Affirmative Action goals as well as investigated and resolved EEO grievances.

Evaluated positions using market pricing and job slotting techniques, administered and designed various compensation plans, and participated in the yearly salary planning process.

Executive Masters Of Business Administration

Bachelor Of Arts, Human Resource Management

Activities and Societies: Phi Chi Theta Business Fraternity