Jenne Rowe Email & Phone Number

Lebanon

Springdale, Oh

Promoted to senior Department after one year on the jobDemonstrated Mastery of customer service call scripts within the specified time frameDeveloped a call tracking coding system for miss transferred calls to senior DepartmentBuild Customer Loyalty by placing follow-up calls to customers who reported website issuesMulti task to provide accurate and appropriate information in response to customer inquiriesNeed reasonable procedure exceptions to accommodate unusual customer requestsRecognized and reported any trending website functionality issuesGo-to person on my team for any questions on policy or procedure updates and changes

West Chester, Oh

As packer displayed consistent speed and accuracyPromoted to floater position after 9 monthsPromoted after 2.5 years to become the only QC Tech working on night shiftForklift certificationWrote training manual listing bottle defects for new hiresRecommended corrective actions to minimize rate of production for defectsMajor doll bottle dimensions and dye concentrations for compliance manage all testing for two major accounts from blow mold through silk screening

Springdale, Oh

Adhere to all federal state and local sanitation and safety requirementsNeed nutritious meals and snacks for 40 to 50 childrenProvided alternative foods for those with food allergies or dietary restrictionsOrdered weekly food items to provide balance and varied menusDirected Children to save positive behavior and playHelps organize and sanitize the toddler classroom daily

West Chester, Oh

Maintain quality control through storage and stock rotation of food and decorating suppliesTracked all fryer, donut, and decorating supplies for on hand counts and reorder listMaintained sanitation of proofers, fryers, and display casesMonitored sales to ramp up top sellers and introduced self designed specialty itemsHelp the bakery become Regional fryer training store