Analyzes and manages financial results of the store to ensure maximum profits are balanced with customer satisfaction and associate satisfactionEnsures on a daily basis that the stores are open and staffed appropriately, the store is clean, inventory levels are appropriate and equipment is working properlySupervises the day to day activities of associates and assigns responsibilities for specified workMonitors and maintains all quality control records, to include ensuring quality assurance and loss prevention policies and procedures are being adhered toComplies with company and franchise standards of operation procedures, as well as those of all applicable regulatory agencies, and ensures on a daily basis that all products are prepared and presented in accordance with brand or company standardsIdentifies hiring, firing, advancement, promotion or any other associate status change needs of the storeMaintains effective communication and positive associate relations by ensuring all associate activities are performed in a timely and professional manner, to include performance reviews, progressive discipline, resolving associate relations issues, and managing incentive programsProvides the highest quality of customer service to the customers at all times, to include ensuring the proper training of all staff and supporting associates to ensure customer satisfaction and product qualitySupports and enhances working relationships with partners, landlords and the community

Provide leadership and assistance to the General Manager to ensure that all team members are guest-focused, team-focused, and community-connected. Exercise knowledge of restaurant operations, manage staff resources, provide counsel, develop and coach team members and help to build sales and profits while maintaining operating standards

Overseeing schedules of servers, bartenders, greeters/cashiers, inventory of alcohol, and customer service scores.

Responsible for maintaining inventory, ensuring till accuracy, delivering high quality customer service