• Bienes Cancer Institute Infusion Center Epic System Scheduling Optimization Project Lead• MyChart Bedside Implementation Project Lead at Holy Cross Hospital Fort Lauderdale• Virtual Nurse Implementation Project Lead• Workflow Management Lead and Visio Creator and Management for Acute Care Processes• Super User for Epic EMR System Implementation for the Trinity Health System• Provide local Epic Systems Electronic Health Record (EHR) training, troubleshooting, data collection, data analysis, and system optimization opportunities• Provide engaging and effective virtual and live classroom training to diverse audiences across the nation’s 100+ different Trinity Health locations, coordinating through the logistics of these environments• Identify and solve and/or escalate system errors, issues, and concerns to ensure timely and effective resolution• Frequent communication with clinical leadership, professional practice, and nursing research committees to ensure training and medical documentation meets the needs of Quality and national accreditation bodies• Serve as a change agent to promote, affect, and support change in workflow and behaviors related to the EHR system implementation, including identifying opportunities of increased efficiency across user roles

• Provide scheduled, engaging, and effective classroom training to diverse audiences which includes preparing and setting up the training environment and other logistics• Delivers standardized, instructor led, curriculum to providers, including clinical and non-clinical staff• Identifies, communicates, and escalates training issues and concerns to ensure timely and effective resolution• Interfaces and communicates with project teams to ensure training fits needs of the organization• Identifies trends which may require additional training focus, in-service needs, policy, procedure, or system modification• Serves as a change agent to promote, effect and support change in workflow and behaviors related to the Epic system implementation. (e.g., documentation at the point of care, online review of information, etc.)• Promotes effective use of the EPIC system by identifying and preventing workarounds and inappropriate usage

•Provide nursing care to wide variety of patients within Trinity Health hospital system in the Fort Lauderdale area•Be a knowledgeable and flexible member of a nursing team that provides direct nursing care to a variety of units within the hospital, ranging from medical-surgical and telemetry services to intensive care services•Have the flexibility to potentially start their shift in one unit and then, based on a change in census and acuity, be transferred or moved to a different unit to meet operational requirements•Acts as a patient advocate and facilitates communication between the patient, family and other health care professionals•Pursue a holistic approach to planning, organizing, teaching and relationship development that will best meet the needs of the patient

•Provide nursing care to wide variety of patients within the HCA Florida hospital healthcare system•Be a knowledgeable and flexible member of a nursing team that provides direct nursing care to a variety of units within the hospital, ranging from medical-surgical and telemetry services to intensive care services•Have the flexibility to potentially start their shift in one unit and then, based on a change in census and acuity, be transferred or moved to a different unit to meet operational requirements•Acts as a patient advocate and facilitates communication between the patient, family and other health care professionals•Pursue a holistic approach to planning, organizing, teaching and relationship development that will best meet the needs of the patient

•Provide holistic nursing care to patients requiring intermediate-level acute care•Monitor and prepare pre and postoperative patients for techniques such as cardioversion, EGD, bronchoscopy, TEE, cardiac catheterization, PEG placement and other procedures•Assist patients in their return to their home environment, ensuring readiness through health status monitoring and facilitation of treatment plans•Consult with unit nurses, physicians, families, therapists and other pertinent personnel regarding patient health, home readiness and expectations as part of ongoing recovery

•Provide holistic nursing care to cardiac patients of a progressive care step-down unit•Monitor and prepare pre and postoperative cardiac patients for techniques such as cardioversion, EGD, bronchoscopy, TEE, cardiac catheterization, PEG placement and other procedures•Assist patients in their return to their home environment, ensuring readiness through health status monitoring and facilitation of treatment plans•Consult with unit nurses, physicians, families, therapists and other pertinent personnel regarding patient health, home readiness and expectations as part of ongoing recovery

• Taught employees of various multinational companies the English language and specifically American culture through Rosetta Stone software• Modified lesson plans to meet the goals and needs of each individual customer in each encounter• Used various online platforms, such as Adobe connect, to remotely connect and teach international learners

• Manage and coordinate the completion of all language projects• Manage multiple, localization projects in a fast‐paced environment• Monitor and control project status'• Preparation and maintenance of project documentation• Negotiating with vendors• Establishing and maintaining excellent relationships with contract translators and proofreaders globally

·Taught the English language to middle school students at a high-achievement middle school in Gumi, South Korea·Completed intensive on-site and additional online orientation and training provided by the Korean government·Worked with several native-Korean teachers to create the best curriculum that educates students while keeping them engaged

• Financial Secretary for University of Rochester's Flaum Eye Institute Research Center• Assisted with duties such as sorting financial records, general record keeping, and travel documentation for staff• Completed general clerical duties including faxing, mail delivery and retrieval, and phone duties• High level of interaction with people of diverse backgrounds within the Institute and hospital

• Teaching Assistant for Linguistics 110 Course for University of Rochester's Linguisitcs Department• Assisted with classroom instruction, exams, record keeping• Met with and tutored students and developed relevant study materials

• Office assistant for Residential Life services at the University of Rochester• Completed clerical duties including record keeping, taking inventory, mail delivery, and data entry• Assisted faculty, parents, and students with various small projects, concerns, and complaints• Assisted with University student summer and fall on-campus move-ins

· Answered phone calls from AT&T customers regarding services from the carrier·Ensured customer needs were met to resolve concerns and complaints, and ensured great customer experience·Attended job-trainings and meetings to improve resolution methods through active listening and troubleshooting techniques· Accessed company databases to verify customer information and current services and access appropriate resolution documents

• Student phone fundraiser for the University of Rochester• Solicited funds for future student scholarships and grants from past alumni and past alumni's relatives• Provided institutional information while updating contact information • Raised over $12,000 over the course of 4 months

Rotary Youth Exchange Student to Thailand District 3330