Jennessa Linze Email & Phone Number

United States

United States

Manage and maintained comprehensive driver paperwork and filing systems, ensuring accuracy, compliance, and accessibility for operational efficiency.Collaborate with freight management and inventory specialists to coordinate daily load builds and manage incoming inventory, optimizing workflow and supply chain operations.Process purchase orders (POs) for accounting and freight departments, ensuring accurate receiving and alignment with company guidelines.Organize team… Show more Manage and maintained comprehensive driver paperwork and filing systems, ensuring accuracy, compliance, and accessibility for operational efficiency.Collaborate with freight management and inventory specialists to coordinate daily load builds and manage incoming inventory, optimizing workflow and supply chain operations.Process purchase orders (POs) for accounting and freight departments, ensuring accurate receiving and alignment with company guidelines.Organize team meetings and company events, including picnics, lunch celebrations, and holiday parties, enhancing employee engagement and team cohesion.Support office personnel by executing errands and coordinating work-related events, contributing to seamless office functionality and event success.Conduct regular safety inspections and audits to identify potential hazards and recommend corrective actions.Investigate accidents, incidents, and near misses to determine root causes and implement preventive measures.Maintain accurate records of safety-related incidents, including injuries, illnesses, property damage, and near misses.Monitor workplace conditions to identify ergonomic issues and make recommendations for improvements.Implemented a behavior-based safety program that encouraged employees to actively participate in identifying unsafe behaviors or conditions.Performed Task Risk Assessments (TRAs) for various tasks across different departments within the organization.Conducted regular meetings with management to discuss safety performance metrics, trends, goals, and initiatives.Lead a Safety Committee composed of representatives from each department fostering collaboration between employees at all levels. Show less

Belle Fourche, South Dakota, United States

Administrative assistance with verifying invoice tracking and reconciliation via customized spreadsheets, improving accuracy and efficiency and reducing payment delays.Engineered administrative and office support strategies, including digitizing filing systems and creating standardized document templates; introduced automated spreadsheet updates. Strengthened data entry management processes by entering client details into spreadsheets and databases; this initiative expedited… Show more Administrative assistance with verifying invoice tracking and reconciliation via customized spreadsheets, improving accuracy and efficiency and reducing payment delays.Engineered administrative and office support strategies, including digitizing filing systems and creating standardized document templates; introduced automated spreadsheet updates. Strengthened data entry management processes by entering client details into spreadsheets and databases; this initiative expedited data retrieval for supervisors, leading to quick decision-making and enhanced customer service.Directed customer inquiries and internal communication, achieving a reduction in response time; resolved issues within 24 hours to enhance customer satisfaction and boost team efficiency.Improved data entry process by inputting and verifying billing information, ensuring compliance with industry regulations, and coordinating drug testing, resulting in a reduction in processing time and increased overall data accuracy.Engineered an appointment setting system for drivers, reducing scheduling conflicts and enhancing on-time performance metrics. Show less

Designed tailored wellness programs that include fitness and nutrition guidelines for 30+ clients, incorporating goal-setting techniques and accountability measures; tracked progress through bi-weekly assessments and empowered clients to achieve and maintain personal health milestones.Directed online discussions connecting 3+ teams and leaders to enhance program efficiency for both company and clients, leading to a reduction in project turnaround time and an increase in program… Show more Designed tailored wellness programs that include fitness and nutrition guidelines for 30+ clients, incorporating goal-setting techniques and accountability measures; tracked progress through bi-weekly assessments and empowered clients to achieve and maintain personal health milestones.Directed online discussions connecting 3+ teams and leaders to enhance program efficiency for both company and clients, leading to a reduction in project turnaround time and an increase in program profitability.Executed marketing strategies, creating engaging email and social media content that raised brand awareness and boosted program sign-ups. Assessed the transformation of calendar management through the deployment of automated scheduling tools, with 0% conflicts, gaining team efficiency and project completions.Orchestrated seamless administrative operations by managing data entry tasks in Microsoft Office, ensuring completion of projects and propelling company progression forward through efficient task execution.Spearheaded coordination of administration for management, facilitating successful completion of new client onboarding; resulted in a notable rise in program success rates, driving enhanced client satisfaction and retention.Simplified weekly feedback sessions with customers, supervisors, and team members, resulting in reduction of customer complaints and an increase in employee engagement levels, as well as improved client weight management results.Established a performance evaluation system for the customer service team, resulting in customer satisfaction ratings and a decrease in response time.Streamlined customer service processes by integrating chatbot technology, leading to a reduction in average response time and an improvement in client satisfaction.Optimized service desk ticket queues by analyzing data patterns and implementing a new prioritization system; lowering average response time while supervisor satisfaction arose. Show less

Belle Fourche, South Dakota, United States

Crafted and arranged deli trays using teamwork that featured an assortment of meats and cheeses, elevating presentation and quality standards to drive an increase in deli sales revenue.Orchestrated daily restocking operations, optimizing storage layout to accommodate 200+ products while ensuring FIFO compliance and organization; upheld hygiene standards, resulting in zero health code violations and customer complaints.Orchestrated daily meat cutting and rotisserie chicken… Show more Crafted and arranged deli trays using teamwork that featured an assortment of meats and cheeses, elevating presentation and quality standards to drive an increase in deli sales revenue.Orchestrated daily restocking operations, optimizing storage layout to accommodate 200+ products while ensuring FIFO compliance and organization; upheld hygiene standards, resulting in zero health code violations and customer complaints.Orchestrated daily meat cutting and rotisserie chicken preparation operations, optimizing team efficiency and fostering a collaborative work environment, improved productivity and saved food waste. Show less

Belle Fourche, South Dakota, United States

Produced a sales recording system that tracked customer transactions, ensuring timely bill payments and enabling precise end-of-day reconciliation, leading to a reduction in financial discrepancies.Verified customer identification for legal drinking age compliance, crafting cocktails tailored to preferences; elevated customer satisfaction and drink sales.Directed the implementation of customer profiling strategies to identify high-risk drinkers and manage alcohol service… Show more Produced a sales recording system that tracked customer transactions, ensuring timely bill payments and enabling precise end-of-day reconciliation, leading to a reduction in financial discrepancies.Verified customer identification for legal drinking age compliance, crafting cocktails tailored to preferences; elevated customer satisfaction and drink sales.Directed the implementation of customer profiling strategies to identify high-risk drinkers and manage alcohol service accordingly; minimizing customer incidents and promoting a culture of responsible alcohol consumption in the service industry. Show less

Wamsutter, Wyoming, United States

Revamped billing data entry software analysis procedures, optimizing file organization and data integrity; reorganized a new reporting structure that promoted billing accuracy, solved processing time, and saved labor hours.Restructured a systematic process to categorize and maintain equipment files and records in the office and Fleetmate Software, resulting in a reduction in data entry errors and ensuring compliance with regulatory standards.Orchestrated daily office operations,… Show more Revamped billing data entry software analysis procedures, optimizing file organization and data integrity; reorganized a new reporting structure that promoted billing accuracy, solved processing time, and saved labor hours.Restructured a systematic process to categorize and maintain equipment files and records in the office and Fleetmate Software, resulting in a reduction in data entry errors and ensuring compliance with regulatory standards.Orchestrated daily office operations, managed calendars and coordinated meetings, ensuring project deadlines and resulting in project completion and client satisfaction.Developed a real-time order monitoring dashboard, analyzing orders weekly for accuracy and completeness, achieving a reduction in order discrepancies and improving order fulfillment.Streamlined customer database operations through the systematic entry and maintenance of new and revised customer and account data. Show less

Powers Lake, North Dakota, United States

Led interactive safety workshops with dispatch teams, facilitating discussions on updated policies and procedures, resulting in a decrease in safety-related incidents and enhancing workplace safety standards.Planned and executed engaging new hire orientation workshops, educating staff on job requirements and performance standards; knowledge sharing sessions resulted in a significant boost in team productivity and performance effectiveness.Strengthened business expectations by… Show more Led interactive safety workshops with dispatch teams, facilitating discussions on updated policies and procedures, resulting in a decrease in safety-related incidents and enhancing workplace safety standards.Planned and executed engaging new hire orientation workshops, educating staff on job requirements and performance standards; knowledge sharing sessions resulted in a significant boost in team productivity and performance effectiveness.Strengthened business expectations by establishing clear guidelines for driver performance evaluations, resulting in an improvement in driver satisfaction and a decrease in delivery errors. Show less

Associate Of Science - As, Physical Sciences

Activities and Societies: Phi Theta Kappa, Highest Honors, Honor Roll

Associate Of Arts - Aa, Mathematics And Sciences

Activities and Societies: Phi Theta Kappa, Highest Honors, Honor Roll

Diploma Of Education, Payroll Accounting And Bookkeeping

High School Diploma, General Studies