Jenney Mak, Pmp Email & Phone Number

Sacramento, California Area

Accountable for developing, implementing and facilitating departmental end-to-end service delivery projects/operations controls, quality measurements, and continuous process improvement.

In Sabbatical: Pro Bono Information Technology & Operations Management Consultant – Project/Program Management, Internet Services Delivery, & Organizational Transformation.

Private Firm for Project/Program Management for fortune 500 Clients

Large and complex program leader specialized in innovation advanced technology, project management, enterprise systems integration, and process improvement; annual budget at $12 million

P&L responsibility for five portfolios and eight regions strategic projects, aggregate budget of $ 10 million.

Managed Information Technology department; managerial staff of 20 and aggregate budget of $15 million. Recruited eight extreme project management talents and built cohesive management team. Managed most profitable department, representing 15% of revenues at 10% cost.

Launched new division, Created technological solutions, and ledengagements ranging from $350,000 to $2 millions.

Planned and managed multi-million global IT projects. Full accountability for developing applications, integrating, and migrating traditional business practice to e-business.

* Challenged to establish and manage 25-person team responsible for designing, developing, and implementing $10 million Global Trade processing system.* Full accountability for overall strategy of technology acquisition and integration required to process more than 600,000 transactions annually.