Jennifer G. Email & Phone Number

As an experienced healthcare professional of 10+ years, I support the Medicare, Medicaid, and private/group insurance operations of my current position and provide exceptional service to our clients and members. I work with a team of dedicated professionals to resolve complex issues, ensure compliance, and deliver quality outcomes. I have contributed to the improvement of the client satisfaction score, the reduction of the call abandonment rate, and the increase of the first call resolution rate.I am also pursuing a Master of Business Administration in Health/Health Care Administration/Management at Jack Welch Management Institute, where I am learning the skills and knowledge to lead, mentor, and develop talent within the healthcare industry. I have a passion for healthcare and a vision to make a positive impact on the lives of others. I have a strong work ethic, a positive attitude, and a collaborative spirit. I am determined, ambitious, optimistic, empathetic, and successful. I am driven by my values, goals, and faith, and I never give up on my dreams.