Jennifer Degroot, Mba Email & Phone Number

Santa Monica, California, US

• Leading the Information Technology team supporting the Academy and all of its affiliates. Managers and technologists include enterprise application analysts, developers, service desk technicians, network engineers.
• Obtained funding for, and currently leading the implementation of cloud-based Workday HCM and Finance to replace legacy systems.
• Annually oversee the technical development and changes to ensure a successful awards cycle to support both the GRAMMY Awards and Latin GRAMMY Awards.
• Led the development and introduction of the first-ever mobile application for members of both The Recording Academy and The Latin Recording Academy.
• Led the implementation of Salesforce and Marketing Cloud to transform the membership database into a CRM to provide efficient self-service for members and reduce needed support from internal staff by almost 90%.
• Implemented several integrations between enterprise systems to reduce manual processes by over 85%.

• Setting and implementing the strategy for the institution's enterprise application ecosystem. Leading a team of high performing technical analysts and developers supporting three ERP systems, third party applications.
• Delivered the $3.5M simultaneous implementation of cloud-based Workday HCM and Finance to replace all on-prem legacy systems on time and under budget. Began the $5M implementation of Workday Student until its pause due.
• Oversaw the successful design and launch of the institution's multi-system Covid infrastructure in six weeks amongst changing priorities and policies.
• Launched the health application to support a new Covid testing center and oversaw the development of changes to rehearsal space booking processes due to Covid protocols.
• Initiated the inception of a Universal ID as the initial step toward an identity management strategy for Berklee.
• Created and chaired the change management governance board for Workday.

• Led the team that provides service management for Berklee’s Enterprise Administrative Technology Services including the student information system, HR system, finance system, CRM system, reporting services, and data.
• Introduced SnapLogic as the integration platform to address data needs for key applications and reduce system load during transport.
• Tripled the staff of technology experts including systems and applications analysts, technical architects, reporting analysts, integrations specialists, and developers to fulfill the portfolio of strategic projects.
• Led a three-phased technical migration of all Berklee learning environments onto Salesforce to promote administrative efficiency and increase applicants and enrollment 5% each year since its inception.
• Grew Salesforce usage 37% by adding staffing and enterprise support to sustain new initiatives.
• Led 2-3 initiatives per year to migrate on-prem applications to cloud-based.

• A leadership role accountable for college wide reporting and data stewardship. Provided IT service management for college-wide reporting services including operational reporting, analytic reporting, financial.
• Established and matured an expanded data governance framework across the institution including the inception of the Berklee Data Governance Council with members from executive leadership.
• Created Berklee’s data glossary.
• Managed the implementation of cross-reporting between separate technology services.
• Created a Data Integrity Analyst role to address issues with data governance.
• Implemented a new dashboards and analytics reporting module college-wide.

This hands-on role managed all aspects of Berklee's Enterprise Reporting needs and Data Governance framework. Led efforts to change and develop reporting solutions as new technologies or needs evolve. Functioned as project manager on assigned projects and played a role in performing quality assurance, systems testing, and user acceptance activities. *.

As a member of the Business Analyst team, served as the project and functional services manager for college wide ERP reporting tools. Acted as liaison between Berklee's client and technical areas to assess and develop reporting requirements, assess data challenges, and resolve business issues. Provided leadership for ongoing refinement of best practices.

Cambridge, MA, US

Veteran instructor for group fitness classes, individual private and small group pilates clients and specialize in pre and post natal fitness. * Shaped initial pilates studio program in Back Bay location and opened Cambridge pilates studio. * Consistently taught classes with attendance of 20+ members. * Successfully taught a variety of class formats.

Provided financial reporting and analysis for Global Publishing Program group. Evaluated pricing recommendations for over 50 technology products across over 50 disciplines. * Created streamlined pricing grid by working with over 30 marketing managers and 30 editorial teams, resulting in optimizing efficiency in product approval process and bringing.

Boston, Massachusetts, US

Lead role in sales reporting and analysis for 12 national regions; Managed sales force operations and accreditation and liaison with senior management. * Created financial sales system database from ground up, using data mapping, rewriting queries, including training of 100+ sales reps an 16 sales managers within critical time frame, achieving zero.

Boston, Massachusetts, US

Provider of sales reporting and analysis for 12 national regions; Managed sales force accreditation; Promoted from Financial Analyst after one year. * Developed robust internal reporting system through design and management of site security, data mapping, testing analysis, and sales force training. Achieved competitive edge with sales access to monthly.

Waltham, US

Managed the execution of external client contracts in the retail, entertainment, financial and travel industries. * Created and delivered formal quarterly reviews and informal bi-weekly financial analyses and sales reporting to all external clients. * Recommended ad placements based on analysis which directly impacted click rates.

Framingham, MA, US

Maintained inventory ladder plan and managed staff of up to 4 analysts. * Developed and maintained retail ladder plan of various departments for sales revenue ranging between $1M - $3M. * Improved process efficiency by testing combined TJ Maxx/Marshalls department model for 18 months resulting in system enhancements implemented throughout division.

Mba

Ba, Psychology, Pre-Med

Level I Certification, Total Barre

Group Exercise Certification

Education record