Jennifer Degroot, Mba Email & Phone Number

Santa Monica, California, Us

Leading the Information Technology team supporting the Academy and all of its affiliates. Managers and technologists include enterprise application analysts, developers, service desk technicians, network engineers, security professionals, and data analysts. Headed the technical implementation of Salesforce, Marketing Cloud, and the development of data governance across the organization. Leading the strategic initiative of ERP formation across the company and all affiliates by implementing Workday. Work with technology vendors and executive management on implementing strategic initiatives.• Obtained funding for, and currently leading the implementation of cloud-based Workday HCM and Finance to replace legacy systems.• Annually oversee the technical development and changes to ensure a successful awards cycle to support both the GRAMMY Awards and Latin GRAMMY Awards. • Led the development and introduction of the first-ever mobile application for members of both The Recording Academy and The Latin Recording Academy.• Led the implementation of Salesforce and Marketing Cloud to transform the membership database into a CRM to provide efficient self-service for members and reduce needed support from internal staff by almost 90%. • Implemented several integrations between enterprise systems to reduce manual processes by over 85%.• Leading move to the cloud to reduce on-prem footprint to promote consistent optimal uptime for all enterprise services and reduce maintenance pressures on staff by 90%. • Created and chair the change management governance board for Salesforce.• Regularly manage the technology budget for all affiliates.

Setting and implementing the strategy for the institution's enterprise application ecosystem. Leading a team of high performing technical analysts and developers supporting three ERP systems, third party applications, CRM services, teaching and learning technology, reporting services, data integrity, and data governance for the institution's multiple learning environments and campuses. Designing service-oriented architecture that is scalable, robust, and integrated between various technologies to achieve business goals under demanding timelines with limited resources.• Delivered the $3.5M simultaneous implementation of cloud-based Workday HCM and Finance to replace all on-prem legacy systems on time and under budget. Began the $5M implementation of Workday Student until its pause due to pandemic priorities.• Oversaw the successful design and launch of the institution's multi-system Covid infrastructure in six weeks amongst changing priorities and policies.• Launched the health application to support a new Covid testing center and oversaw the development of changes to rehearsal space booking processes due to Covid protocols.• Initiated the inception of a Universal ID as the initial step toward an identity management strategy for Berklee. • Created and chaired the change management governance board for Workday.• Regularly created and executed a 5- and 10-year strategic and financial plan.

Led the team that provides service management for Berklee’s Enterprise Administrative Technology Services including the student information system, HR system, finance system, CRM system, reporting services, and data governance. Worked with the institution's senior leadership to deliver a modern technology ecosystem in alignment with overall strategic initiatives.• Introduced SnapLogic as the integration platform to address data needs for key applications and reduce system load during transport.• Tripled the staff of technology experts including systems and applications analysts, technical architects, reporting analysts, integrations specialists, and developers to fulfill the portfolio of strategic projects.• Led a three-phased technical migration of all Berklee learning environments onto Salesforce to promote administrative efficiency and increase applicants and enrollment 5% each year since its inception.• Grew Salesforce usage 37% by adding staffing and enterprise support to sustain new initiatives.• Led 2-3 initiatives per year to migrate on-prem applications to cloud-based.• Created the technical strategy and implementation of the merger with the Boston Conservatory.

A leadership role accountable for college wide reporting and data stewardship. Provided IT service management for college-wide reporting services including operational reporting, analytic reporting, financial reporting, reporting across different technology services, and dashboards. Oversaw data integrity and data governance issues across the college.• Established and matured an expanded data governance framework across the institution including the inception of the Berklee Data Governance Council with members from executive leadership.• Created Berklee’s data glossary.• Managed the implementation of cross-reporting between separate technology services.• Created a Data Integrity Analyst role to address issues with data governance.• Implemented a new dashboards and analytics reporting module college-wide.• Served on the steering committee overseeing the college ERP migration to SQL.

This hands-on role managed all aspects of Berklee's Enterprise Reporting needs and Data Governance framework. Led efforts to change and develop reporting solutions as new technologies or needs evolve. Functioned as project manager on assigned projects and played a role in performing quality assurance, systems testing, and user acceptance activities. * Successfully managed project to upgrade primary reporting application college-wide to 250+ users. * Personally trained all 35+ power users on advanced functionalities of the new reporting system.* Supervised Data Integrity Analyst and issues related to college-wide governance of shared "core" data.* Successfully managed project to smoothly retire widely used but outdated reporting application in six months.

As a member of the Business Analyst team, served as the project and functional services manager for college wide ERP reporting tools. Acted as liaison between Berklee's client and technical areas to assess and develop reporting requirements, assess data challenges, and resolve business issues. Provided leadership for ongoing refinement of best practices and training of college report managers.

Cambridge, Ma, Us

Veteran instructor for group fitness classes, individual private and small group pilates clients and specialize in pre and post natal fitness. * Shaped initial pilates studio program in Back Bay location and opened Cambridge pilates studio. * Consistently taught classes with attendance of 20+ members. * Successfully taught a variety of class formats including Pilates, Barre, Step, Urban Rebounding, Smart Bells, Bosu, Muscle Conditioning.

Provided financial reporting and analysis for Global Publishing Program group. Evaluated pricing recommendations for over 50 technology products across over 50 disciplines. * Created streamlined pricing grid by working with over 30 marketing managers and 30 editorial teams, resulting in optimizing efficiency in product approval process and bringing textbooks to market sooner. * Evaluated and approved pricing requests directly impacting generated revenue. * Initiated Implementation of financial reporting and analysis process for Global Publishing Program resulting in metrics for post-launch product evaluations. * Continued administration of sales force reporting and bonus plan calculations.

Boston, Massachusetts, Us

Lead role in sales reporting and analysis for 12 national regions; Managed sales force operations and accreditation and liaison with senior management. * Created financial sales system database from ground up, using data mapping, rewriting queries, including training of 100+ sales reps an 16 sales managers within critical time frame, achieving zero financial delays and accurate, on-time bonus payments* Implemented SAP and Oracle within division by serving as sales lead for all integration, QA testing, user training, and launch leader, resulting in smooth transition and submission of necessary enhancements. * Received special achievement award for SAP integration. * Improved compensation plans and streamlined plan distribution process resulting in 5% reduction in number of plans and 90% reduction in “one-off” plans. Plans were distributed to employees 3 months earlier than usual and used for 3 years following.

Boston, Massachusetts, Us

Provider of sales reporting and analysis for 12 national regions; Managed sales force accreditation; Promoted from Financial Analyst after one year. * Developed robust internal reporting system through design and management of site security, data mapping, testing analysis, and sales force training. Achieved competitive edge with sales access to monthly sales data, driving just-in-time sales strategy adjustments. * Improved intranet in conjunction with IS resulting in new analytical reports to drive revenue and prospecting. * Calculated and monitored expense budgets and sales forecasts for both Sales and Marketing teams.

Waltham, Us

Managed the execution of external client contracts in the retail, entertainment, financial and travel industries. * Created and delivered formal quarterly reviews and informal bi-weekly financial analyses and sales reporting to all external clients. * Recommended ad placements based on analysis which directly impacted click rates.

Framingham, Ma, Us

Maintained inventory ladder plan and managed staff of up to 4 analysts. * Developed and maintained retail ladder plan of various departments for sales revenue ranging between $1M - $3M. * Improved process efficiency by testing combined TJ Maxx/Marshalls department model for 18 months resulting in system enhancements implemented throughout division.

Mba

Ba, Psychology, Pre-Med

Level I Certification, Total Barre

Group Exercise Certification

Education record