Developed new store location from ground up by hiring and training efficient team.Mentored new team members on POS system operation, customer service strategies and sales goals.Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.Completed pre-implementation testing for new system modifications to assess potential impacts.

Mentored new team members on POS system operation, customer service strategies and sales goals.Tracked and documented metrics, and evaluated trends.Established and implemented training programs to maximize team performance.

Improved store status by implementing process improvements and identifying performance gaps for corrective action.Strengthened work flow productivity by hiring, managing and developing top talent.Assessed, optimized and elevated operations to target current and expected demands.