• Working in an Agile Environment implementing Guidewire's suite of insurance applications• Automated functional testing in an Agile environment• Webservice testing• Working in an Agile environment liaising with Scrum Masters, Developers, Lead Application Developers, Lead BA's and Product owners from User Story inception to acceptance

• Worked in a variety of areas, including; bakery, grocery, florist, checkouts, garden centre, clean and rotate, reductions and waste• Selected to be a part of a new team and moved into click and collect• Excelled at the picking target as set by head office and kept the team average on target

• Manage the UAT resource requirements of multiple projects at the same time and reassigning resource as necessary• Providing UAT estimates so that the PMO can plan resourcing for projects in advance • Participating in the daily stand ups to ensure my knowledge on the different projects are kept up to date• Provide feedback and support to my team members, conducting 121s and PDRs to help with their development

• Ensuring deliverables are hit on time and liaising with multiple internal and external stakeholders• Supporting existing and new members of staff on system processes• Nominated for multiple internal awards for a diligent and passionate approach to testing• Organising departmental event days including theme days and being the lead organiser for the awards night for the Change Management Department• Acquired knowledge and experience around agile methodology as well as working on projects that incorporated a hybrid of the agile and waterfall styled approaches • Not afraid to challenge the business analyst or product owner if more clarity is needed on user stories• Understanding requirements and user stories so that testing estimates can be provided to the project team to ensure deadlines are met and test cases written

• ISTQB Certified• Learnt extensive knowledge of products and user systems• Following and writing detailed technical instruction documents • Analytical tasks completed, expressing a keen eye for detail• Pro-actively ensuring that knowledge is kept current for both the business and UAT processes • Working independently with minimum supervision or as part of a close team

• Ability to adapt training methods to various induction groups, communicating at all levels• Strong presentation and facilitation skills• Adapted a flexible approach to changing business needs• Improved time management to ensure training was delivered within the designated time scales and delivered appropriately to all groups• Able to work to demanding schedules and deadlines • Supported and managed new inductees throughout training• One to one training and coaching adapted to all types of learners, whether it be existing or new members of staff