Jennica Reader Email & Phone Number

Guelph, Ontario, Canada

Manage a team of Ontario Works Caseworkers and Administrative staff who administer the Ontario Works Programme and complete Community Outreach Support throughout the County of Wellington.

Oshawa, Ontario, Canada

Manage, direct, and coach Ontario Works caseworkers and staff. Identification and development of community partnerships to promote stability supports for vulnerable populations.

Durham, Ontario, Canada

Assist with the ongoing training and development of ongoing caseworkers. Support caseworkers with their interpretation of legislation and policy. Provide ongoing coaching to provide effective case management. Work with community partners to ensure wrap around support for vulnerable clientele.

Ajax, Ontario, Canada

Specialized role administered through the Province of Ontario. Review past and ongoing eligibility for Ontario Works through bi-monthly audits. Purpose is to maintain the integrity of the Ontario Works program while meeting diverse needs of vulnerable clientele.

Ajax, Ontario, Canada

Assess applications and ongoing eligibility for Ontario Works. Managed a caseload of approximately 150 clients on a daily basis. Used key organizational tools and communication skills to provide effective case management strategies to support vulnerable clientele. Connect individuals with various Social Service resources in the community.

Toronto, Ontario, Canada

Relief Support Worker under the Safe Bed Program for individuals recently released from incarceration with a mental health diagnosis. Provided 24 hour onsite residential crisis support and helped connect these individuals with sustainable housing.