• Certified Salesforce System Administrator, Sales Cloud Administrator, and AI Expert.• Advise nonprofit and for-profit leaders on technology stack purchases and business process improvements, managing a diverse portfolio of 10+ organizations across various industries.• Lead the design and implementation of customized CRM architecture solutions and automations tailored to unique client needs, encompassing fundraising, sales, case management, constituent management, marketing, and program management.• Integrate and configure a wide range of 3rd party tools, including form and survey tools, contracting tools, DocGen tools, e-signature tools, fundraising tools, events management tools, payment processing tools, invoicing tools, and more.• Conduct discovery meetings, design review meetings, prototype review sessions, and trainings for leadership teams and end-users, tailoring sessions to audiences with varying levels of technical proficiency.