Jennie Gehlin
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Jennie Gehlin Email & Phone Number

Head of CX and Operational Excellence at Telia
Location: Stockholm, Stockholm County, Sweden 14 work roles 4 schools
1 work email found @teliacompany.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email j****@teliacompany.com
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Current company
Role
Head of CX and Operational Excellence
Location
Stockholm, Stockholm County, Sweden
Company size

Who is Jennie Gehlin? Overview

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Quick answer

Jennie Gehlin is listed as Head of CX and Operational Excellence at Telia, a company with 17904 employees, based in Stockholm, Stockholm County, Sweden. AeroLeads shows a work email signal at teliacompany.com and a matched LinkedIn profile for Jennie Gehlin.

Jennie Gehlin previously worked as Head of Business Architecture and Customer Experience at Telia and Head of Operational Excellence at Telia. Jennie Gehlin holds Bachelor Of Science - Bs, Occupational Therapy from Karolinska Institutet.

Company email context

Email format at Telia

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{first}.{last}@teliacompany.com
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Profile bio

About Jennie Gehlin

With over 20 years in leadership across direct and virtual teams, I excel at simplifying complexity and prioritizing people. I help individuals unlock their potential and achieve ambitious goals, leading teams of all sizes with resilience and passion. My roles have varied, but I've consistently driven results and fostered collaboration through effective strategies, in small businesses as well as in large matrix organizations. As an Occupational Therapist, I understand occupational health, supporting individuals and teams holistically. At the core of my approach is a commitment to clear, authentic communication, which I believe is essential for success in any project.

Listed skills include Medical Devices, Product Management, Product Development, Healthcare, and 20 others.

Current workplace

Jennie Gehlin's current company

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Telia
Telia
Head of CX and Operational Excellence
Stockholm County, Sweden
Employees
17904
AeroLeads page
14 roles · 27 years

Jennie Gehlin work experience

A career timeline built from the work history available for this profile.

Head Of Cx And Operational Excellence

Stockholm County, Sweden

Head Of Business Architecture And Customer Experience

Current

Solna, -, SE

Leading the Business architecture and customer experience team as well as the Customer Operations transformation team and program. Owner of the e2e customer phasing processes (Lead to Order, Order to Termination and Trouble to Resolve and Request to answer). Building harmonized and scalable flows to meet scaling products and services. Driving learning &.

Apr 2021 - Present

Head Of Operational Excellence

Solna, -, SE

Creating and leading the new Operational Excellence team for the global market. Responsible for Division X's customer phasing processes e2e and defining target processes. Leading and driving operational excellence within Division X and towards/with Telia's countries as well as central development/technology organization. Implemented methods and tools for.

Jun 2019 - Mar 2021

Service Assurance And Delivery Manager

Solna, -, SE

Cross functional team leader responsible for making sure that services are being seamlessly delivered to the clients of our organization. Responsibile for a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, developing and streamlining the customer journey and processes. Vital mission in.

Jan 2019 - Jul 2019

Head Coach Team Gymnastics

Current

Certified professional coach, team gymnastics - Floor, Tumbling and Trampet B.Head coach for 1 team.

Jan 2024 - Present

Head Coach Team Gymnastics

Certified professional coach, team gymnastics - Floor, Tumbling and Trampet B.Head coach for 2 teams, plus coaching other/new coaches.

Jan 2014 - Nov 2023

Head Of Products

Uppsala, Uppsala, SE

Drove the growth of the company's global product portfolio through successful implementation of product management function. Ensured user experience and value for our customers. Responsible for profit and loss. Catalyzed organizational change by coaching cross-functional teams to align with product vision and goals (sales, marketing, delivery, support.

May 2016 - Jan 2019

Lecturer

Solna, SE

Taught organization and leadership as a Lecturer for the Department of Neurobiology, Care Science, and Society at Karolinska Institutet.

Aug 2015 - Aug 2018

Group Fitness Instructor

Bromma Träningscenter Ab

- Body Pump- Body Toning- BOSU- HIT- training- Aerobics- Step- Dance - Kids & Young aerobic-Aquaerobics

1999 - 2018 ~19 yrs

Global Product Manager

Solna, Solna, SE

Responsible for the company's global AAC portfolio. Ensuring user experience and value for our customers. Leading cross teams internally to work towards the same vision and goals of the products, from development to marketing and sales.Product portfolio:- Assistive technology - Alternative and augmentative communication incl cognitive support- Input.

Apr 2015 - Apr 2016

Market Director

Uppsala, Uppsala, SE

Led the strategic direction for the European market by handling product portfolio management, marketing initiatives, communication campaigns and sales operations. Supervised a team of 4 direct reports.

Sep 2013 - Apr 2015

Global Product Manager

Solna, Solna, SE

Led cross-functional teams in multiple countries to develop and implement strategy for AAC and Assistive technology portfolio, resulting in achievement of key objectives.

Aug 2011 - Aug 2013

Team Co-Ordinator & Key Account Manager

Solna, Solna, SE

Sales manager, for the entire Abilia product portfolio with geographical budget responsibility for Sweden. The role further developed into a special responsibility for Swedish key customers and also niched me in the area of ​​people with multifunctional impairment. As team coordinator, I was responsible for the daily management of the Swedish sales team. A.

Jan 2007 - Jul 2011
Team & coworkers

Colleagues at Telia

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4 education records

Jennie Gehlin education

Bachelor Of Science - Bs, Occupational Therapy

Karolinska Institutet

Ledarskap Nästa Steg Som Chef, Personligt Ledarskap

Mindset Ab

Bachelor Of Medical Science, Occupational Therapy

Karolinska Institutet

Certifierad Gruppträningsinstruktör, F. A. M. Functional Athletic Movement

Safe Education Norge
FAQ

Frequently asked questions about Jennie Gehlin

Quick answers generated from the profile data available on this page.

What company does Jennie Gehlin work for?

Jennie Gehlin works for Telia.

What is Jennie Gehlin's role at Telia?

Jennie Gehlin is listed as Head of CX and Operational Excellence at Telia.

What is Jennie Gehlin's email address?

AeroLeads has found 1 work email signal at @teliacompany.com for Jennie Gehlin at Telia.

Where is Jennie Gehlin based?

Jennie Gehlin is based in Stockholm, Stockholm County, Sweden while working with Telia.

What companies has Jennie Gehlin worked for?

Jennie Gehlin has worked for Telia, Brommagymnasterna, Spånga Basket, Järfällagymnasterna, and Nwise Ab.

Who are Jennie Gehlin's colleagues at Telia?

Jennie Gehlin's colleagues at Telia include Sofia Deras, Laura Kapčinskė, Satu Elmstedt, Per Sundström, and Pertti Rantala.

How can I contact Jennie Gehlin?

You can use AeroLeads to view verified contact signals for Jennie Gehlin at Telia, including work email, phone, and LinkedIn data when available.

What schools did Jennie Gehlin attend?

Jennie Gehlin holds Bachelor Of Science - Bs, Occupational Therapy from Karolinska Institutet.

What skills is Jennie Gehlin known for?

Jennie Gehlin is listed with skills including Medical Devices, Product Management, Product Development, Healthcare, Leadership, Change Management, Project Management, and Healthcare Reimbursement.

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