Jennifer Marcus Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

Managed company’s visual interiors and brand experience programs for 15 concierge medical centers Project managed the interior design process, FF&E/ art selections and on-site installations of 8 new construction centers (NY, CA, FL) (2,000-6000 Sq Ft), 4 refreshes and new corporate HQ (12,000 Sq Ft) Oversaw FF&E, art and member amenity program budgets for all new and existing centersCreated company’s in-center visual and brand standards, designed directives and training materials, hosted bi-weekly new hire training sessions and ongoing in-person training of all center employees Elevated the in-center brand experience by utilizing a hospitality-like mindset to develop and launch a 25+ item member amenity programEnsured on-time/on-budget project completion of all member-facing projects through oversight of aligning corporate directives with project goals, internal & external stakeholders, budgets & execution timelines

Liaison between corporate leadership, operations and medical centers to ensure visual and member experience objectives were met and standards were maintainedUtilized weekly on-site walk throughs of local market (5 centers) to Identified challenges and opportunities to elevate the member experience, operational workflows and branding opportunities companywideAdvised marketing team on all external events and photo shoots to ensure activations were reflective of our brand mission and standards

New York City Metropolitan Area

Managed luxury residential/commercial relocation and logistical move process from inception to completion (ranging from 500-30,000 Sq. Ft.) Collaborated with external vendors, interior designers, contractors and building management to ensure budget and project timelines met client expectations Reviewed construction and FF&E floor plans to confirm residence meets organizational and design requests and to prepare for a timely move in and styling of new residence

New York, New York

Managed national apparel and jewelry visual merchandising field teams, 3rd party merchandisers, retail business performance, visual merchandising and brand training resulting in 5M in annual sales Designed monthly merchandise & visual directives based on door footprint, volume & assortment Analyzed sales performance, developed by door business strategies and created visual merchandising action plans resulting in achieving a 30% increase of sales above plan Project managed logistics and operational lifecycle of 20+ new shop installs, pop-up shops, conventions and trade showsTrained, monitored and developed field team performance through the creation of learning tools, training seminars and face to face engagement Partnered with retailer management and corporate leadership teams to ensure brand and sales objectives were met and collaborated on opportunities to increase profitability

Herald Square, Nyc

Drove annual sales (7M) in NYC flagship through management of department’s logistics, merchandising and visual execution Oversaw operational, product and visual install of 8,000 sq. ft. new concept shop Trained sales, operational and store management teams on product, selling techniques, company directives and initiatives to ensure a “best in class” shopping experience

Manhattan

Responsible for 50M in annual sales volume across 5 RTW divisions Managed, trained and developed 12 Field VM Coordinators on best practices to drive sales through visual merchandising, mannequin styling, client engagement techniques and creation of strategic partnerships Oversaw monthly and seasonal floor sets, windows, new shop in shop installs (domestic and foreign), branding refreshes and in-store marketing events Maximized partnerships with internal stakeholders and retailers (Macy’s, L&T, Bloomingdales, Saks) to define business strategies, stock levels and assortments to ensure brand profitability globally and by doorTranslated monthly brand styling and merchandising guidelines to reflect individual door assortments and customer profile Managed business objectives, visual presentation and associate performance at #1 volume NYC flagship doors (Macy’s L&T, Bloomingdales)