Jennifer Abel Email and Phone Number

-Assisting in PMO creation by implementing new processes and procedures for streamlined work, standardization, and governance practices. - Responsible for management of internal business projects involving cross functional teams of subject matter experts. - Work with existing and new Joint Venture partners to execute key initiatives and strategies related to new center openings, and transitions. - Leading the overall planning, coordination, and execution of projects from inception to completion. - Maintaining intake and prioritization process, including helping to define projects- Leveraging exceptional written and oral communication skills, as well as interpersonal strengths to build stakeholder relationships. - Communicating project portfolio to key stakeholders and senior leadership, highlighting risk mitigation strategies, reviewing quality assurance measures & project progress/ barriers/dependencies.

- Creation and implementation of Project Management Office - Created forms, templates, and other tools to use in leading/managing projects - Educated business leaders and other stakeholders on purpose of PMO - Completed project deliverables per target timelines, and requirements. - Utilized different Project Management methodologies to align the delivery of technology projects with overarching business objectives.- Developed clear and detailed project documentation such as dashboards, project plans, project schedule, RACI documents, change control documents, lessons learned, communication plans, resource plans, WBS, etc. - Proactively managed project risks and issues; helping to develop effective mitigation plans to review with project sponsorship• Coordinated and lead project communications keeping all team members appraised of project status, next steps, action items, potential risks, etc.- Led project communications keeping all team members appraised of project status, next steps, action items, potential risks, etc.- Maintained and monitored project budget(s) directing the efficient use of project resources

-Overall leadership for division on a day-to-day basis - Responsible for the oversight of all clinical services for Deaf and Hard of Hearing adolescents and adults being served- Responsible for all people management - Acted as the Communication liaison between Deaf and hearing businesses under the Salisbury/New Story umbrella of companies - Performed all contract negotiations with Payers, including Government assistance and Federal Aid programs, private insurance, and MCO entities - Responsible for new program development & proposal writing- Facilitated oversight of all corporate initiatives/strategic planning activities- Oversight of all CARF/licensing activities- Surveyor for CARF International

- Developed and implemented quality improvement strategies and protocols across multiple divisions- Defined quality reporting process and standards by individual program/accreditation type- Established consistent systems and standards for reporting quality outcomes across all regions - Tracked program outcomes for multiple divisions, and developed reports and graphs to share with operational leadership - Created a systematic mentoring/coaching program to facilitate employee onboarding & professional development- Identified learning & development needs and designed appropriate strategies to address needs- Drove ongoing learning analysis and identified succession gaps- Orchestrated successful 3-year CARF accreditation process for 2 different divisions

- Responsible for oversight of all day-to-day operations for organization- Brought Psychiatric Rehabilitation Program into alignment with model of care/best practice- Grew Outpatient services by 25% in less than 20 months - Implemented quality controls in Out-Patient department to ensure contract compliance and correct billing practices- Negotiation of all contracts - Identified gaps in training needs and created curriculum to address- Participated in capital campaign and helped raise $1.5M in less than a year- Coordinated all activities necessary to move organization into new building- Implemented marketing plan to increase agency awareness in community