Jennifer Anable Email & Phone Number

• Conceptualized a nationwide regulatory anti-fraud compliance dashboard for compliance clients by combining my excel skills with my legal research and legal analysis skills to spearhead the Nationwide Regulatory.
• Identified regulatory requirements and deadlines for 23 state annual reports, 5 state cover letters, and 48 state anti-fraud plans while gathering business requirements from 30 different compliance clients within the.
• Captured key data points for onboarding new clients by participating in kick off meetings, and check in meetings using a bookings link in my email signature, to build rapport while collecting compliance data regarding.
• Audited data within the compliance dashboard by creating custom client checklists to track unique business model and line of business data collected during meetings and validate data entered into the compliance.
• Drafted and finalized legal documents for 23 state annual reports, 5 state cover letters, and 4 different types of anti-fraud plans to ensure 30 different compliance clients met nationwide regulatory compliance.
• Managed regulatory requirements for 30 clients simultaneously, ensuring all deadlines were met and all legal documents were filed according to regulatory requirements.

• Deescalated disgruntled compliance client by using active listening, emotional intelligence, and negotiation skills to avoid taking things personal and remain professional while resolving issues to preserve a $8,600.
• Mediated disgruntled compliance client with expired contract by leveraging raport with claims manager to communicate contract compliance requirements effectively with VP of claims to effectively soothe client and.
• Resolved compliance issues by performing gap analysis with data requested during state department of insurance audits to proprietary software capabilities during a company merge to support launch of technical, and.
• Trained a specialized SIU Team on new reporting capabilities IT created in proprietary software by creating and presenting an original PowerPoint to a team of 12 highly trained analysts and managers in addition to.
• Directed IT to avoid creating a new report to meet new regulatory SIU hour reporting requirements by identifying a report that already meets most of the criteria and conducting gap analysis to identify missing.

Citrus Heights, California

• Provided critical support to the CEO and project managers by resolving critical administrative issues in a deadline driven, fast-paced environment.
• Collaborated with customers, project managers, and the CEO to make sure information was communicated effectively.
• Resolved escalations by screening incoming calls and emails, serving as the first line of customer and vendor support, escalated critical issues to CEO and project managers.
• Ensured the timely resolution of issues and project deliverables by creating process improvements through documentation.
• Conducted research, created project reports, developed presentations and created client documentation to enhance knowledge of work completed.
• Scheduled meetings, business lunches, and meetings with new and current clients to improve business operations and promote new business coming in

• Employed by USCB, Inc as a Clerical assistant. Promoted to a Customer Service Support Specialist role within 3 months, a Claims Specialist within the next 6 months, and promoted to a Claims Adjustor as a temporary.
• Researched return mail by researching all known systems for a new address. Used critical thinking to determine if the address was an old and incorrect address or a new address.
• Maintained a filing system of completed return mail and documented the outcome of my address research in an excel spreadsheet. Used the excel spreadsheet to justify company write-offs, show that I was able to collect.
• Performed soft collection activities by calling patients and insurance companies to gain an understanding of why the payment was denied and whether action can be taken to promote payment. Actively took steps to provide.

• Employed by HealthNet as a temporary contractor to utilize knowledge and critical thinking skills obtained from coursework from Heald Business College to reduce the high amount of PPO claims at the organization.
• Filed correspondence from insurance companies by patient name and medical record number.
• Researched and pulled hospital files to submit to insurance companies to prove the medical necessity of medical procedures performed to promote payment from the insurance company.