Jennifer Arango Email & Phone Number

California, United States

Bentonville, Arkansas, US

Bentonville, Arkansas, US

Vienna, Virginia, US

• Mentor, coach, and lead multiple clients by creating effective partnerships to promote inclusive design as part of the product innovation process to ensure digital experiences are accessible to as many users as.
• Educate clients on inclusive design, accessibility standards, and best practices through custom training sessions, tailored for cross-functional teams of designers, engineers, QA testers, content creators, and senior.
• Develop custom digital accessibility training materials to educate cross-functional teams on the importance of web accessibility and the practical application of accessibility concepts into their everyday workflow.
• Work as an embedded accessibility team lead for one of Level Access’s largest tech clients to ensure new features are accessible, while also prioritizing bug queues based on severity.

Vienna, Virginia, US

• Managed one of Level Access’s largest media and entertainment clients and act as the technical accessibility lead for all projects.
• Conducted expert evaluations and reviews of digital assets such as websites, mobile apps, TV apps, PDFs, and interactive kiosks to identify accessibility barriers as outlined by the WCAG 2.0/2.1Guidelines and Section.
• Evaluated designs to identify problematic areas within the experience and offered solutions that provided the most inclusive user experience, all while meeting accessibility requirements.
• Expertly communicated all accessibility blockers to cross-functional teams of designers, engineers, product managers and senior leadership, via delivery calls to provide code-leveland design solutions as well as high.

Santa Rosa, California, US

• Performed accessibility testing on digital assets with assistive technology to identify accessibility defects as outlined by the WCAG 2.0/2.1 Guidelines and Section 508.
• Thoroughly reviewed design comps and prioritized problematic areas within the design to offer tangible solutions that provide the best and most inclusive user experience.
• Conducted disciplined research to stay up-to-date on technology, experience patterns, accessibility guidelines, accessible code implementation, and market trends.
• Produced accessible documents (final format: PDF, EPUB) from Adobe Acrobat Pro, MS Word, and InDesign.

• Maintained, monitored and updated the company’s website and social media channels.
• Accurately gathered and conducted research to provide a strategic approach for the company’s marketing campaigns.
• Researched and developed customer personas and profiles.
• Maintain, monitor and update company’s pre-existing website and social media channels
• Created methods for collecting client data including surveys, questionnaires and worksheets
• Directly worked with business owner to coordinate and direct the company’s media and online presence

Boise, Idaho, US

• Manage all aspects of site development and enhancements
• Plan, manage and coordinate production of digital content for all upcoming promotions
• Effectively prioritize with web merchandising and creative teams to gather promotion deliverables and launch online campaigns in a timely manner
• Collaborate, supervise and effectively communicate with technical teams to constantly maintain the site
• Detect areas of issue and work closely with technical teams to resolve these problems
• Drive the review and final sign-off of all web campaigns through key meetings involving project stakeholders

Boise, Idaho, US

• Redesigned multi-brand website with a strong focus on user experience
• Collaborated with creative and technical teams to launch the site redesign in just four months
• Created and updated content on multiple landing pages throughout website
• Designed in-store signage, billboards, print collateral, and emails for marketing campaigns
• Conceptualized and brainstormed with team on video and photo-shoot storyboards
• Prepared, renamed and organized image files for web and production work

Davis, California, US

• Managed all aspects of the center’s web-related materials and maintenance
• Effectively applied knowledge of HTML, CSS and the Adobe Suite to complete web updates
• Collaborated and communicated effectively with all cultural coordinators to define specific web needs
• Drastically improved the sites ADA website accessibility to meet the university’s requirements by applying knowledge of SEO and Section 508 accessibility guidelines
• Monitored and reported user data trends using Google Analytics
• Consistently applied SEO and best practices to website’s HTML tags

Davis, California, US

• Managed website content updates on an as needed basis
• Developed, designed, and coordinated the program’s quarterly newsletter, sent to parents and students
• Provided academic assistance and mentoring to program participants, individually and in a group settings
• Helped students develop the study and organizational skills necessary for academic success such as effective time management, note-taking, textbook reading, and test-taking skills
• Assisted students in achieving a better understanding of specific subject material and improving their academic performance through individual and group tutoring sessions
• Assisted program participants in the completion and review of homework and in-class assignments

San Francisco, California, US

• Demonstrated a customer centric mindset by role modeling selling behaviors with a passion for the brand
• Ensured product was always available to the customer and represented in a compelling way
• Evaluated solutions and inspirations to customers in a fast-paced retail environment
• Exemplified an optimistic and energetic presence through team collaboration
• Built strong relationships with customers to maximize customer retention
• Repeatedly recognized for continuously generating loyalty in-store by sharing the Gap Card benefits

Bachelor’S Degree, Design And Visual Communications, General

Bachelor’S Degree, Spanish Language And Literature