Jennifer Baldwin Email & Phone Number

Beverly Hills, California, Us

Assist Premium Seats Sales Management Team in generating sales and administering all Live Nation Premium Seat ProgramsPrepare, issue, and verify the return of all Premium Seat contracts as advised by the Director of Premium Seats Oversee and maintain accounts receivableAssist in the maintenance of client relationshipsAct as a liaison with internal departments (i.e. Box Office, Finance, local marketers) along with the Director of Premium SeatsManage client requests for additional ticket purchasesAssist with the processing of PSS sales reportsMaintain client email database and facilitate regular email updates on various items via Exact TargetCoordination of on-site premium seat program responsibilities and client services for most concert eventsInterface with VIP Club catering staff to ensure a smooth-running Club on event days

Houston, Tx, Us

Luxury Suite Concierge (Part-Time) May 2008-PresentHouston Texans Build strong working relationship with suite guest by proving outstanding customer service.Monitor strict schedule for cheer staff, in relation to suite visitations, which include cheer staff pictures and autographs.Assist with any suite guest disputes, resulting on a complete resolution.Guest assistance with information regarding, NRG Stadium as well as for the city of Houston upon guest request.Welcome and escort guest for sideline experience, in accordance to a pre-approved confirmed guest list.Coordinate schedule for suite preparation for guest comfort and maintenance.

Us

Supports two different Directors by maintaining schedules, drafting and submitting an expense report.Coordination of division projects, which includes current, future and past Maintaining and approve budget for the various departments prior to management approval.Assists constituents in person, by telephone, email with requests to provide information; answers question or directs to appropriate staff.Maintains knowledge of activities and events within Precinct One to assist both staff and constituents. Supports Precinct One management, and staff in all areas of Precinct activities on an as-needed basis.

Los Angeles, Ca, Us

Support sales Staff,follow life of order from beginning to end, to ensure delivery date of orders. Critical problem solving, with a realistic solution.Calendar management for sales staff,Time management, for sales staff as well as eventsBuilding relationships with clients, thru excellent customer service.Project management, for all projects to insure timely delivery as well as alternatives as needed. Maintain relationships with various Vendors, regarding orders, products, and delivery.

Houston, Tx, Us

Created, and maintains company Contract spreadsheet to track various expenses charged to each department, on a monthly and annual basis. Department Assistant, including VP of Compliance, Director and manager of Compliance department.Responsible for reporting to Compliance Officer biographical affidavit to various states to ensure continual risk assessment and in the development of comprehensive policies and procedures, compliance training, protocols, internal investigations were in accordance with company policy.Developed compliance training materials and perform ongoing compliance training throughout the compliance department and the researched operation, including the development of computer-based training.Provide ongoing advice and resources to management for compliance issues and process monitoring and improvement, while working with management to implement issues.Assist the Vice President of Compliance with development and implementation of the Compliance plans with staying current with the various state's guidelines.Other duties and projects as assigned by the management staff, as well as the VP of Compliance.

New York, New York, Us

Personally responsible for two offices housing 350 licensed brokers; compiled and tracked individual license data including those licensed in all 50 states, personal information changes, and correspondence.Planned, organized, and executed semi-annual electronic and paper fingerprinting of all producers in conjunction with the police department and Continuing Education training up to four times per year.Compiled and reported daily, monthly, and quarterly reports to senior management regarding the status of each licensee.

Master Of Business Administration (Mba), Business Administration And Management, General

Ba, Marketing