Manage a caseload of transferring employees to assist in home sale, home purchase, household goods shipments, temporary living, and expense reimbursementCollaborate with management and sales team in the creation of Requests for Proposal (RFPs) in order to generate new relocation management opportunities for small to mid-size companiesAnalyze client agreements and relocation contracts/policies in order to provide the highest level of customer service to the client as well as the transferring employee

Proactively managed a team of 9 Admissions representatives in successfully and effectively recruiting, enrolling, and starting students at Dorsey's flagship Roseville, MI campusAchieved over 100% of Dorsey Roseville's annual start goal in 2013Increased Dorsey Roseville's year-over-year start number by 112% Achieved a student show rate of 122% for Dorsey Roseville's Summer 2013 start date, representing the highest show rate in campus historyMentored, trained, and promoted selected Admissions representatives who achieved exemplary recruitment numbersEffectively communicated modular enrollment/start progress to Dorsey Roseville's Managing campus Director

Successfully recruited and started required number of students per modular start dateManaged a team of 3 Admissions representatives in achieving their respective start/enrollment goalsAchieved a student show rate of 146% for Dorsey Wayne's Spring 2012 start date, representing the highest show rate in campus historyAccomplished a 100% student show rate for Dorsey Wayne's Summer 2012 startEffectively increased Dorsey Wayne's overall student show rate by 10% for the Winter 2012 modular class startRanked second highest show rate campus wide for Dorsey Wayne's Winter modular start

Recognized as IADT's #1 ranked High School Admissions representative out of the division's nine Art & Design schools in 2010Honored at the 2010 Commitment to Excellence conference, hosted by Career Education Corporation in San Juan, Puerto RicoAchieved the highest start/show rate for years 2008, 2009, and 2010, averaging over a 70% show rate each yearSelected to demonstrate leadership skills/training for incoming Admissions representatives due to continued compliance and activity-based standards

Assisted the Client Service Manager in the relocation process to ensure a successful transition for employees transferred due to a career change/job promotion through their current employerSelected to mentor/train incoming employees based upon continued demonstration of high level service quality and expertiseAwarded the 2006 Employee of the Year award for establishing and maintaining exemplary client supportRecipient of the Certified Relocation Professional (CRP) designationProfessionally composed, designed, and developed customized Responses to Proposal (RFP) as well as additional marketing materials for current and prospective clients alikeAccurately produced client agreements, relocation contracts/addenda, and company presentations

Provided administrative support for multiple Client Service Managers over a broad caseload of relocation filesProvided administrative support to the Relocation Director