Jennifer Baxter

Jennifer Baxter Email and Phone Number

Team Lead M&A, Customer Service Management/Customer Support, Virtual Assistant @ Storable
austin, texas, united states
Jennifer Baxter's Location
North Carolina, United States, United States
About Jennifer Baxter

Jennifer Baxter is a Team Lead M&A, Customer Service Management/Customer Support, Virtual Assistant at Storable. Colleagues describe her as "I have had the privilege of collaborating with Jennifer for the past two years across multiple roles. Jennifer consistently demonstrates exceptional qualities that make her an invaluable asset to any team or project. Her dedication, attention to detail, and unwavering work ethic set her apart. Jennifer approaches challenges with a composed demeanor, providing clarity and stability even in the most demanding situations. Her passion for her work shines through in everything she does, fostering a sense of purpose and motivation among her colleagues. Jennifer's commitment to excellence is evident in her consistent delivery of high-quality results. She thrives on exceeding expectations and is always willing to go the extra mile to ensure success. In summary, Jennifer embodies the epitome of professionalism, reliability, and excellence. I have no doubt that she will continue to make significant contributions wherever her career takes her." and "I had the pleasure of working alongside Jennifer for several years and engaged in weekly collaborations. Her unwavering commitment to offering assistance, finding solutions, and tackling organizational challenges was consistently impressive. Jennifer's exceptional empathy for customers led her to go above and beyond her responsibilities to fulfill their needs. Jennifer managed multiple projects concurrently while also making it a priority to check in with her colleagues to support their well-being. I wholeheartedly recommend hiring her. Jennifer is an amazing person and would be an exceptional asset to any company."

Jennifer Baxter's Current Company Details
Storable

Storable

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Team Lead M&A, Customer Service Management/Customer Support, Virtual Assistant
austin, texas, united states
Website:
storable.com
Employees:
262
Jennifer Baxter Work Experience Details
  • Storable
    Team Lead
    Storable Jul 2021 - Present
    Remote
    Account services to support and manage client's requests and accounts. Safeguard the integrity of our client's account data to support and facilitate the account receivables process from order to cash to ensure accurate financial reporting.Respond to client complaints and queries to ensure solutions are created and processed in a timely manner.Approach and solve issues with initiative and sound judgement.
  • Storable
    Senior Sales Support Specialist
    Storable Mar 2020 - Jul 2021
    Raleigh, North Carolina, United States
    Managed account requests end-to-end providing clear communication to our clients as well as my colleagues.
  • Storable
    Enterprise Sales Specialist
    Storable Jul 2019 - Mar 2020
    Raleigh, North Carolina, United States
    Maintained consistently high customer satisfaction ratings through proactive service management strategies.Provided products for Sales to promote at trade association meetings and industry conferences and company events and meetings.Collaborated with Sales Representatives and Directors to meet daily demands and handle challenging projects.Redirected and overcame sales objections by employing persuasive communication skills.Educated clients by explaining or demonstrating our software features and benefits.Prepared accurate contracts based on estimated costs, delivery schedules and unique client needs.Engaged customers through phone calls, SiteLink visits and product demonstrations.
  • Storable
    Client Success Manager
    Storable Nov 2018 - Jul 2019
    Raleigh, North Carolina, United States
    Expanded current relationships and increased revenue, skillfully capitalizing on cross-selling and promotional opportunities.Cultivated and nurtured client relationships with personalized support for all needs.Maximized the usefulness of Salesforce by managing client requests and troubleshooting issues for all teams to view.Met unique requirements of Enterprise clients by listening, requesting and following up with client feedback to build customized solutions.Improved customer satisfaction across accounts, advocating for client needs with a responsive, adaptable approach.Built client trust with open, honest communication and consistent follow-through.Co-Promoted products at trade association meetings and industry conferences and key company representatives.Managed well-organized and compliant administrative and financial records.
  • Sitelink
    National Account Specialist
    Sitelink Jun 2018 - Nov 2018
    Raleigh, North Carolina, United States
    Supported Chief Sales Representative by organizing meetings, appointments, and travel as well as managing training materials, creating long proposals, submitting product renewals and processing sales contracts.Updated and built reports on over 200 managed client accounts.Built numerous spreadsheets and managed the data entry to organize prospects, requests and sales.
  • Sitelink
    Event Coordinator
    Sitelink Sep 2017 - Jun 2018
    Raleigh, North Carolina, United States
    Executed events with consistently high standards of organization, service quality, and enthusiasm for client objectives.Met profit margin targets by overseeing sales contracts and expenses.Maintained records of event aspects, including financial details, travel and lodging, speaker subjects & schedules, equipment and marketing items and generated sales.Improved future events with each closing review and maintained strict budgets with effective expense controls and thorough planning.Secured facility spaces with favorable contract negotiations with hotels and convention centers.Satisfied conference leaders with open, continuous communication and strict attention to important details.
  • Sitelink
    Sales Support
    Sitelink Dec 2014 - Sep 2017
    Raleigh, North Carolina, United States
    Handled client questions about products, prices and availability. As well as exceeded expectations frequently with continuous product pushes and attention to each client's needs.Quoted prices, credit or contract terms, and delivery dates.Improved sales process by delivering feedback to management.Assisted others with tasks during slow periods to maintain team productivity while approaching and solving issues with initiative and sound judgement.
  • Pembroke Police Pembroke Ga
    Court Administrator
    Pembroke Police Pembroke Ga May 2004 - Jul 2012
    Pembroke, Georgia, United States

Jennifer Baxter Education Details

Frequently Asked Questions about Jennifer Baxter

What company does Jennifer Baxter work for?

Jennifer Baxter works for Storable

What is Jennifer Baxter's role at the current company?

Jennifer Baxter's current role is Team Lead M&A, Customer Service Management/Customer Support, Virtual Assistant.

What schools did Jennifer Baxter attend?

Jennifer Baxter attended Ogeechee Technical College.

Who are Jennifer Baxter's colleagues?

Jennifer Baxter's colleagues are Pamela Locke, Cisr, Sasha Alvarez, Paul Ioan Nicolae, Andrew Swailes, Jessica Moreno, Steve Zweil, Alexander Letica.

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