Jenn Baxter Rojas Email & Phone Number

International

My main goal is to relieve the administrative burden of my teams, cultivate a collaborative work environment, and drive customer satisfaction. Implement strategies to streamline workflows and efficiency, ensure projects progress smoothly and deadlines are met, and deliver exceptional service that builds trust and loyalty with customers. • Administrative duties; data entry; filing; RFPs; issue PO's; order entry• Calendar management; obtain and schedule appointments; coordinate… Show more My main goal is to relieve the administrative burden of my teams, cultivate a collaborative work environment, and drive customer satisfaction. Implement strategies to streamline workflows and efficiency, ensure projects progress smoothly and deadlines are met, and deliver exceptional service that builds trust and loyalty with customers. • Administrative duties; data entry; filing; RFPs; issue PO's; order entry• Calendar management; obtain and schedule appointments; coordinate trainings, special events, and lunch-and-learns• Maintain office equipment and supplies• Facilitate requests within internal teams: freight logistics; manufacturing plants; financial reporting and accounting; coordinate service calls; quality control and warranty orders• Financial reporting and accounting; price negotiate; invoice verification and processing• Proactively manage customer accounts; utilize CRM platform; ensure prompt responses to phone and email inquiries; build and maintain customer relationships; follow-ups• Interpret mechanical plans; curb adapter and motor selections; note plan revisions; file plans• Point of contact for general contractors, project managers, fire suppression subcontracting, 3rd party vendors• Coordinate subcontractors' installation timeline to align with Service Design Verification and/or fire inspections• Client communication• Utilize MailChimp to reach customers; design branded giveaways, social media management, editor of Newsletter Show less

Oldsmar, Florida, United States

The Youth Program Director is responsible for the planning, implementation, and the supervision of the daily operations of the Club’s summer day camp program. This includes the operations that directly impact the over-all Member experience and the operating excellence of the department.Responsibilities:• Ensure the safety of the children participating in the day camp program at all times• Set the example of professionalism and good judgement for others at all times• Planning… Show more The Youth Program Director is responsible for the planning, implementation, and the supervision of the daily operations of the Club’s summer day camp program. This includes the operations that directly impact the over-all Member experience and the operating excellence of the department.Responsibilities:• Ensure the safety of the children participating in the day camp program at all times• Set the example of professionalism and good judgement for others at all times• Planning and scheduling of activities for the Day Camp program to ensure safety and fun for all children enrolled, and implement and teach staff and children core values• Professional, courteous, and exercise tact and diplomacy when dealing with the Members and guests• Familiar with approved methods of care for problem behaviors of young children, ages 5-12 years• Maintaining cooperative and harmonious relationships with the Day Camp staff; showing professionalism, independence and willingness to learn• Marketing efforts to build awareness of day camp program• Accountable for the security of/the completion of child information profiles and registration• Accurate and timely processing of daily and weekly rosters, schedules, and billing• Hiring and training of Day Camp Employee Partners• Daily, weekly, and period payroll functions for the department in an accurate and timely manner• Responsible for the active communication between the Day Camp and the Welcome Desk, accounting office, golf department, aquatics department, and racquet sports department• Oversee the financial aspects of this program, including both revenue and expenses• Work with executives to ensure the financial performance of the day camp meets budget• Adhere to all of the written mandatory standards of operation, policies, procedures, manuals, memos, oral instructions Show less

Munich, Germany

• Oversaw the day-to-day operations of an early childhood center, including managing staff and schedules, and maintaining regulatory compliance.• Managed budgets, ensuring effective allocation of resources for staffing, materials, and program enhancements.• Designed and implemented developmentally appropriate lesson plans and activities for children in early childhood settings, fostering their cognitive, social, emotional, and physical development.• Used creativity centered around a… Show more • Oversaw the day-to-day operations of an early childhood center, including managing staff and schedules, and maintaining regulatory compliance.• Managed budgets, ensuring effective allocation of resources for staffing, materials, and program enhancements.• Designed and implemented developmentally appropriate lesson plans and activities for children in early childhood settings, fostering their cognitive, social, emotional, and physical development.• Used creativity centered around a common theme focusing on developmental skills to encompass motor skills, language, math, art, music, culinary, and mindfulness. • Implemented effective behavior management strategies, fostering positive behavior and conflict resolution skills among young children.• Ensured an overall safe and hygienic environment: food safety and preparation; cleanliness of facility; privacy, confidentiality, and security of students and families.• Conducted ongoing assessments and observations to monitor each child's progress and development, identifying individual needs.• Collaborated with parents and guardians, providing regular updates on their child's progress; engaging in open and effective communication regarding their developmental milestones and challenges; hosted parents’ evenings and semi-annual individualized parent-teacher conferences. • Utilized a variety of instructional strategies, including hands-on activities, storytelling, and music, to engage children and cater to different learning styles.• Implemented Jolly Phonics early literacy program, introducing foundational skills through fun and engaging activities.• Participated in ongoing professional development and training to stay current with best practices in early childhood education and to continuously improve teaching methods and strategies. Show less

Clearwater, Fl

• Executed digital media campaigns ensuring effective targeting and engagement of the desired audience.• General sales support: forecasting, streamlining processes, providing resources, coordinating activities, managing data, and facilitating communication. • Managed and maintained digital assets, including ad creative, digital signage content, and campaign schedules, to ensure accurate and timely display across digital platforms.• Performed effectively in fast-paced environment;… Show more • Executed digital media campaigns ensuring effective targeting and engagement of the desired audience.• General sales support: forecasting, streamlining processes, providing resources, coordinating activities, managing data, and facilitating communication. • Managed and maintained digital assets, including ad creative, digital signage content, and campaign schedules, to ensure accurate and timely display across digital platforms.• Performed effectively in fast-paced environment; prioritized multiple projects simultaneously; manage production workflow, timelines, traffic instructions, and schedules.• Monitored and analyzed campaign metrics; conduct proof of performance reports, provide live images, calculate impressions, and deliverables specific to each client.• Oversaw dynamic campaigns, i.e. live scoring, countdowns, news updates• Collaborated with clients and creative teams to gather requirements, develop digital media strategies, and ensure seamless execution of campaigns.• Coordinated with vendors and external partners to ensure proper implementation and execution of digital campaigns, troubleshooting technical issues as needed.• Prepared reports and presentations on campaign performance, providing insights to enhance brand presence and foster audience engagement. Show less

Tampa/St. Petersburg, Florida Area

• Managed front desk operations, including greeting visitors, answering phones, and directing inquiries to the appropriate departments or individuals.• Scheduled and coordinated appointments, meetings, and conferences, ensuring efficient use of time and resources.• Assisted in the preparation and distribution of internal and external communications, such as memos, emails, and reports.• Maintained organized and accurate filing systems, both physical and electronic, to facilitate easy… Show more • Managed front desk operations, including greeting visitors, answering phones, and directing inquiries to the appropriate departments or individuals.• Scheduled and coordinated appointments, meetings, and conferences, ensuring efficient use of time and resources.• Assisted in the preparation and distribution of internal and external communications, such as memos, emails, and reports.• Maintained organized and accurate filing systems, both physical and electronic, to facilitate easy retrieval of documents and information.• Supported the operations team by coordinating and tracking various administrative tasks, such as ordering office supplies, managing mail, and processing invoices.• Collaborated with cross-functional teams to facilitate smooth operations and ensure effective communication across departments.• Assisted with data entry and record keeping, ensuring accuracy and confidentiality of sensitive information.• Support Customer Service team with work overflow; project management delegating tasks.• Demonstrated professionalism, discretion, and confidentiality in handling sensitive information and dealing with internal executives and external policyholders. Show less

Palm Beach Gardens, Florida, United States

• Provided exceptional customer service, ensuring positive shopping experiences; building rapport and strong customer relationships.• Demonstrated extensive product knowledge to assist customers with inquiries, make recommendations, and help them find the right products to meet their needs.• Utilized effective sales techniques, such as upselling and cross-selling, to maximize sales and achieve or exceed monthly sales targets.• Maintained a clean and organized sales floor, ensuring… Show more • Provided exceptional customer service, ensuring positive shopping experiences; building rapport and strong customer relationships.• Demonstrated extensive product knowledge to assist customers with inquiries, make recommendations, and help them find the right products to meet their needs.• Utilized effective sales techniques, such as upselling and cross-selling, to maximize sales and achieve or exceed monthly sales targets.• Maintained a clean and organized sales floor, ensuring products were well-presented and easily accessible to customers.• Operated point-of-sale systems accurately and efficiently, processing transactions, handling cash, and maintaining proper documentation.• Assisted in inventory management by monitoring stock levels, conducting inventory counts, completing mark-downs, and replenishing merchandise as needed.• Collaborated with team members to achieve store goals, participating in sales meetings, and contributing ideas for improving sales strategies and customer satisfaction.• Consistently met quotas for email capture and monthly sales goals.• Handled customer complaints and concerns with professionalism and problem-solving skills, striving to resolve issues to the customer's satisfaction.• Stayed up to date on product features, promotions, and industry trends to provide accurate information and offer superior customer service.• Completed opening and closing duties, including cash reconciliation, store clean-up, and securing the premises, ensuring the store was ready for the next day's operations. Show less

Munich, Germany

• Designed and delivered targeted lesson plans focused on teaching Business English, covering topics such as business communication, presentation skills, and professional vocabulary.• Incorporated real-world business scenarios and case studies into lessons to provide practical applications of language skills for professional settings.• Customized instructional materials and activities to meet the specific needs and goals of professionals.• Assessed and addressed the language… Show more • Designed and delivered targeted lesson plans focused on teaching Business English, covering topics such as business communication, presentation skills, and professional vocabulary.• Incorporated real-world business scenarios and case studies into lessons to provide practical applications of language skills for professional settings.• Customized instructional materials and activities to meet the specific needs and goals of professionals.• Assessed and addressed the language proficiency gaps of students, particularly in areas relevant to their business roles, such as negotiating, writing business correspondence, or conducting meetings.• Promoted cultural awareness and sensitivity within a business context, emphasizing cross-cultural communication skills essential for working in a diverse, globalized business environment.• Facilitated role-playing exercises, mock interviews, and business simulations to develop and enhance professional communication and presentation skills.• Guided students in building a repertoire of business-related vocabulary, idioms, and expressions commonly used in the professional world.• Provided personalized feedback and guidance on business writing, including resumes, emails, and proposals, to improve students' written communication skills in a professional context. Show less

Munich, Germany

• Developed and implemented fun and engaging lesson plans to facilitate language acquisition for non-native English-speaking children during school holidays.• Adapted instructional materials and activities to meet the diverse needs and proficiency levels of students, promoting a supportive and inclusive learning environment. • Developed and implemented learning plans and activities for students with special learning needs or limited English proficiency.• Utilized technology and… Show more • Developed and implemented fun and engaging lesson plans to facilitate language acquisition for non-native English-speaking children during school holidays.• Adapted instructional materials and activities to meet the diverse needs and proficiency levels of students, promoting a supportive and inclusive learning environment. • Developed and implemented learning plans and activities for students with special learning needs or limited English proficiency.• Utilized technology and multimedia resources to enhance learning experiences and maintain learners’ interest.• Managed daily routine independently: responsible for the transport, safety, and overall function of the day.• Collaborated with colleagues when co-hosting a large amount of learners; coordinating schedules; ensuring smooth transitional activities and safety of students. • Participated in professional development activities to stay updated on current best practices in ESL instruction.• Established positive relationships with students, creating a safe and respectful classroom environment conducive to learning. Show less

• Provided exceptional customer service via email and phone by promptly addressing inquiries and ensuring customer satisfaction• Assisted sales team in nurturing customer relationships to drive sales growth; processed sales requests accurately and efficiently, ensuring timely fulfillment and delivery to customers.• Collaborated with sales representatives to prepare quotes, proposals, and presentations for potential clients.• Conducted market research and competitor analysis to… Show more • Provided exceptional customer service via email and phone by promptly addressing inquiries and ensuring customer satisfaction• Assisted sales team in nurturing customer relationships to drive sales growth; processed sales requests accurately and efficiently, ensuring timely fulfillment and delivery to customers.• Collaborated with sales representatives to prepare quotes, proposals, and presentations for potential clients.• Conducted market research and competitor analysis to contribute to strategic planning for debut of new product line; demonstrated strong product knowledge of New Product Information.• Assisted in the coordination and execution of marketing campaigns and promotional material to drive customer engagement and increase brand visibility for product launch.• Managed administrative tasks such as maintaining sales reports, managing inventory levels, coordinating logistics for demonstration tools, and processing returns or exchanges.• Collaborated with cross-functional teams, including marketing, logistics, and finance, to streamline processes and enhance overall customer experience and sales process.• Consistently met or exceeded sales support and customer service metrics, including response time, customer satisfaction ratings, and sales support targets. • Learned SAP system and utilization to manage customer data and track interactions.• Provided miscellaneous support such as front reception, Quality Control, filing, in-service and clinical lab assistance. Show less

Orlando, Florida, United States

• Prospecting and qualifying leads; cold calling; networking through various channels such as phone, email, and industry events.• Building rapport and establishing relationships with decision-makers and key contacts.• Conducting needs assessments and identifying opportunities to position our services and sign new clients to exclusively recommend our services.• Developing and implementing marketing campaigns to promote the services and generate leads; Creating compelling content to… Show more • Prospecting and qualifying leads; cold calling; networking through various channels such as phone, email, and industry events.• Building rapport and establishing relationships with decision-makers and key contacts.• Conducting needs assessments and identifying opportunities to position our services and sign new clients to exclusively recommend our services.• Developing and implementing marketing campaigns to promote the services and generate leads; Creating compelling content to showcase the expertise, benefits, and success stories related to the services.• Presenting services effectively, highlighting their features, benefits, and value proposition.• Effective time management and prioritization skills to balance multiple tasks and responsibilities.• Learned to analyze and interpret sales data and metrics to track performance and identify areas for improvement.• Developed resilience and perseverance in the face of rejection or challenging sales situations.• Gained an understanding of sales techniques, strategies, and sales cycles; exposure to sales methodologies and approaches.• Learned about the industry, market trends, and competitors to stay informed and adapt sales strategies accordingly. Show less