Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Jennifer Benedict is listed as Senior Manager @ BATL | Guest Experience, Data Analytics at BATL | The Backyard Axe Throwing League, a company with 107 employees, based in Midland, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Jennifer Benedict.
Jennifer Benedict previously worked as Senior Manager Guest Experience at Batl | The Backyard Axe Throwing League and Customer Service Manager at Batl | The Backyard Axe Throwing League. Jennifer Benedict holds Advanced Filmmaking from Fanshawe College.
This section adds company-level context without repeating Jennifer Benedict's masked contact details.
Review company-level records connected to Jennifer Benedict before choosing the right outreach path.
BATL's Senior Manager Guest Experience, I leverage Zendesk software and data analytics to monitor and improve customer service and satisfaction across all facets of the company. With over five years of experience in this role, I have implemented data-driven solutions that have increased the guest retention rate, reduced the complaint rate, and enhanced the online reputation of BATL as a leader in the axe throwing industry.I am also committed to creating an inclusive and respectful culture for our guests and employees, applying the principles of diversity, inclusion, belonging, and unconscious bias in my daily work. I have earned multiple certifications from LinkedIn in these areas, and I use my skills and knowledge to promote allyship and speak up for those who cannot. My personal goal is to have a positive impact on everyone I meet and help BATL grow and evolve as a socially responsible and fun organization.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Lead the orchestration of all Guest Experiences across the company, leveraging a data-centric approach that emphasizes analytics and actionable insights. As an integral member of the Leadership team, I serve as the Voice of the Customer and a dedicated customer advocate, aligning our strategies with both company objectives and customer requirements.
I managed a Customer Service team of 10+ staff. My team was in charge of providing exceptional customer service for scheduling guests for all of our venues. I managed the hiring, training and performance of the Customer service team using various technologies and QA measures.
I created the Customer Service department as well as managed software set up and maintenance of the contact centre. I created a small team to serve our customers for our booming business.
Other employees you can reach at batlgrounds.com. View company contacts for 107 employees →
Alexander Baido-Hooper
Colleague at Batl | The Backyard Axe Throwing LeagueMississauga, Ontario, Canada, Canada
View →
AB
Ashley Boyle
Colleague at Batl | The Backyard Axe Throwing LeagueCanada, Canada
View →
MC
Marlee Cooke
Colleague at Batl | The Backyard Axe Throwing LeagueCharlotte, North Carolina, United States, United States
View →
PB
Patrick Belec-Cross
Colleague at Batl | The Backyard Axe Throwing LeagueToronto, Ontario, Canada, Canada
View →
SA
Sydney Asselstine
Colleague at Batl | The Backyard Axe Throwing LeagueSt. Catharines, Ontario, Canada, Canada
View →
NG
Natasha Gebhardt
Colleague at Batl | The Backyard Axe Throwing LeagueCalgary, Alberta, Canada, Canada
View →
HP
Haydn Portwine-Allen
Colleague at Batl | The Backyard Axe Throwing LeagueToronto, Ontario, Canada, Canada
View →
AN
Amanda Nidd
Colleague at Batl | The Backyard Axe Throwing LeagueCanada, Canada
View →
JL
Jonathan League
Colleague at Batl | The Backyard Axe Throwing LeagueAdams, Tennessee, United States, United States
View →
JT
Jared Teneese
Colleague at Batl | The Backyard Axe Throwing LeagueOttawa, Ontario, Canada, Canada
View →
Quick answers generated from the profile data available on this page.
Jennifer Benedict works for BATL | The Backyard Axe Throwing League.
Jennifer Benedict is listed as Senior Manager @ BATL | Guest Experience, Data Analytics at BATL | The Backyard Axe Throwing League.
Jennifer Benedict is based in Midland, Ontario, Canada while working with BATL | The Backyard Axe Throwing League.
Jennifer Benedict has worked for Batl | The Backyard Axe Throwing League.
Jennifer Benedict's colleagues at BATL | The Backyard Axe Throwing League include Alexander Baido-Hooper, Ashley Boyle, Marlee Cooke, Patrick Belec-Cross, and Sydney Asselstine.
You can use AeroLeads to view verified contact signals for Jennifer Benedict at BATL | The Backyard Axe Throwing League, including work email, phone, and LinkedIn data when available.
Jennifer Benedict holds Advanced Filmmaking from Fanshawe College.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Jennifer Benedict you were looking for.
View similar profiles
