Jennifer Bennett, Cd Email & Phone Number

Fredericton, Nb, Ca

Fredericton, New Brunswick, Canada

ERP Strategic Planning and Program Leadership• Drive organizational strategy by collaborating with senior stakeholders to align Oracle ERP solutions with evolving business processes, IT requirements, and long-term organizational goals, ensuring ERP systems are positioned as strategic enablers of growth.• Lead and managed a diverse, cross-functional team of Architects, Business Analysts, System Analysts, Compliance Analysts, and Release Management professionals, providing mentorship, ensuring accountability, and driving a high-performance culture across multiple ERP initiatives.• Direct the development and deployment of complex, integrated application systems within the government environment, ensuring compliance with IT policies and regulatory standards while balancing competing priorities and resource constraints.• Oversee contract management and vendor relationships, negotiating terms, driving performance, and ensuring alignment of external services with project and organizational objectives.• Define and owned ERP program service offerings, creating strategic communication and awareness plans to educate and engage organizational entities on the value, impact, and benefits of ERP solutions, ensuring alignment with business priorities and IT capabilities.

Fredericton, New Brunswick, Canada

ERP Strategic Planning and Program Leadership• Collaborated with stakeholders to align Oracle ERP solutions with organizational strategy, processes, and evolving IT requirements, ensuring the technology supports business priorities.• Led a diverse cross-functional team, including Architects, Business Analysts, System Analysts, Compliance Analysts, and Release Management professionals, fostering collaboration, and ensuring seamless execution of ERP initiatives.• Provided leadership in the development and deployment of integrated application systems, adhering to government IT policies and procedures.• Managed contracts and vendor relationships, ensuring compliance and alignment with project goals.• Defined ERP program service offerings and developed communication plans to inform and educate organizational entities, promoting service awareness and engagement

Saint John, New Brunswick, Canada

Provided expertise in ERP domains, including Human Resources, Finance, and Procurement, driving improvements and optimizing business processes for Oracle ERP Solutions.• Led a cross-functional team of Business Analysts and Systems Analysts, supporting live production while managing concurrent project releases.• Collaborated with business owners, subject matter experts, and technical teams to gather and translate client requirements into effective ERP solutions.• Directed the Oracle Fusion release management process, overseeing defect backlogs, planned releases, change requests, and infrastructure updates.• Led weekly and monthly release reporting, trained and mentored teams on release management processes, and managed the release calendar.• Facilitated scrum events, meetings, and decision-making processes, ensuring smooth delivery of product releases.• Prepared work items and managed Change Control Board (CCB) meetings, identifying roadblocks and ensuring timely resolutions.• Researched and applied new software release and configuration management methodologies, improving current ERP release processes.• Supported product demonstrations for stakeholders, organizational change management activities and resolved post-release production issues.

Saint John, New Brunswick, Canada

Ensure IT solutions meet Client’s business requirements and goals, while adhering to standards and best practices and maintaining information integrity across all solutions deployed • Interacting with various stakeholders (Business Owners, Technology Services Branches, Oracle etc.) to collect and understand client and technical requirements.• Identify and document key business drivers• Lead or participate in the development, review and update of project deliverables, including but not limited to business case, business process diagrams, SOPs, functional requirements, etc.• Work with Operational Team Members and business areas to define and document release related benefits, outcomes and measures• Participate in the development of testing strategies, test plans, and test cases to ensure smooth transition into training and deployment• Contribute to the release management process by providing input to the to the Release Coordinator and operations team

New Brunswick, Canada

Various positions such as Commanding Officer, Administration Officer, Training Officer, and Instructor.• Worked with young adults aged 12-19 in various capacities.• Attended many leadership and professional development courses.• Conflict Management Advisor• Mediator

Saint John, New Brunswick, Canada

• Managed a team of Business Analysts and other technical team members• System implementations of corporate ERP applications of newly acquired companies across the globe• Conduct gap analysis exercises• Vendor and contract management

New Brunswick, Canada

• Project Management specializing in ERP implementations as well as inventory process improvement • Supporting and implementing payroll software• Consulting on business process in new company acquisitions• Troubleshooting applications and software for all internal customers, such as operations, development, and other business units• New Project Implementations. Gather requirements, consult with developers and schedule dates to ensure project deadlines are met• Process Improvement• Supporting applications; including installations, upgrades, patches, etc• Provide training for new application users, ensure procedures are being kept• Create/Maintain detailed documentation on application details, including; installation steps, troubleshooting steps for common issues, training materials, diagrams/process flows, and more• Working directly with software vendor technical support to resolve issues

• Preparation of various correspondences.• Creation of Purchase Orders and Change Management.• Input payroll and requisitions.• Preparing financial spreadsheets and weekly status reports using the Microsoft office suite of products.• Development of Project Manuals.• Requested and obtained insurance clearance, and workers compensation letters.

Evolving Leaders Program, Organizational Leadership

Bachelor'S Degree, Business Administration And Management, General

Education record