Assist clients through their onboarding journey, while planning accordingly to meet critical milestones, identify potential workflows, and establish effective change management strategies to best support successful customer implementation outcomes.

As Specialty Services Manager, I oversaw all Specialty Services funding for The Moore Center. I was responsible for ensuring the timely processing of funding requests, staff training on software and funding request procedures, and providing support and assistance to a variety of internal and external stakeholders.

Overall management, planning, vision and leadership in support of Mill Falls Charter School. Responsible for fund development in conjunction with the Mill Falls Charter School Foundation.

- Act as the primary public relations agent- Develop and execute annual fundraising plan - Responsible for donor stewardship, cultivation, and solicitation- Research and apply for grant funds- Organize and execute fundraising events- Oversight of data entry accuracy and gift processing- Provides reports and information to key prospects and donors- Responsible for marketing the agency’s mission and accomplishments through traditional mail, social media, and other methods

- Responsible for oversight of all New Generation, Inc. operations- Provides leadership and management to ensure programmatic excellence, overseeing a staff of 20- Responsible for oversight of financial management, fund-development,thrift store operations, care management, program development and evaluation, volunteer program, budgeting, accounting and operational staff. - Ensures financial and administrative goals are met- Annual budget preparation- Manage all development efforts to raise annual budget of $540,000, including (but not limited to) grant-writing, annual giving campaign, and event coordination- Act as the primary public relations agent for the agency

- Administering the City’s general assistance program in accordance with NH RSA 165, consisting of: -eligibility determinations -case management -collaboration with outside agencies and vendors

-Working with DHHS to process Medicaid deductibles in timely fashion-Determining client benefit eligibility and assisting in application process-Training agency staff on benefits & billing procedures

Case management and therapeutic support to adults with severe mental illness