Jennifer Boyce Email & Phone Number

Plano, Tx, Us

Collaborate with cross-functional teams to include managers, instructional designers and coworkers to support training announcements, updates, content deployment, annual convention planning and other initiatives.Support all learners and their managers, HR, Legal, Training & Development, Communication and Operations team objectives.Administer the My ADP Learning Management System, Tortal LMS and Franklin Covey platforms for 16K Rent-A-Center learners to include executives, field support employees, multi-level field managers, field coworkers and franchisees.• Test and upload courses, assignments and certificates.• Build curricula and user groups for new hire onboarding, HR/Safety annual compliance and career development programs.• Plan, create, schedule and maintain communications, deployment, progress reports, and rosters for targeted employee development programs.• Execute course enhancements and fixes in course authoring software as needed to update content and address any LMS completion issue.• Troubleshoot issues and implement enhancements by working with LMS, IT and HR system support teams to initiate new features and fix problems.• Adhere to file system versioning standards.• Complete regular auditing, clean up and system maintenance.• Demonstrate and teach LMS functionality to Mexico and Franchise admins.• Resolve ServiceNow tickets and training inbox emails daily.• Design interactive and simple to use Excel tracking reports and dashboards using Power Query, Power Pivot and Macros to include; 1. Completion, compliance and self-service reports for field managers and executive managers, HR and auditors 2. Legal department reports to include data from legacy LMS platforms

Satellite Beach, Florida, Us

• Develop, design, update, maintain and administer WordPress sites.• Establish domain names, hosting services and WordPress CMS onto sites.• Design responsive pages and posts from scratch and/or templates. Customize using code, plugins and API integrations.• Utilize UX and UI design principles to include intuitive functionality, navigation ease as well as attractive and cohesive design.• Create and optimize images, video and audio. • Make recommendations for copy and content.• Consult with clients about monetization and marketing methods to include social media, email campaign options, scheduling and payment systems.

Irving, Tx, Us

• Administer the Absorb Learning Management System for 10,000 active external learners. • Provide learners online access to the HRSA 340B Drug Pricing implementation, operations and compliance training programs. • Configure new curricula and implement system changes based on given business requirements and desired functionality considering integrated system effects. • Research, test and present multiple configuration/change options to teams clearly communicating any system limitations and effects. • Access online forums, documentation, and third-party support to troubleshoot and resolve system problems.• Project manage the creation of online learning modules. Coordinate with multiple developers to ensure quality and cohesive design to meet set deadlines.• Edit, update and maintain existing eLearning modules using Articulate Storyline content authoring software. • Develop video training materials using Camtasia screen capture and recording software.• Update and maintain file system to include maintenance of crosswalks, storyboards and scripts. Update and maintain versioning documentation to include all image, video, and scorm files.• Manage 340Bpvp.com’s LMS inbox and messaging. Provide learners with tier 1 and 2 technical support.• Run weekly reports to direct optimization of LMS functionality and to identify changes that could be made in regards to LMS content to improve learner outcomes.

• Support, train and facilitate outcomes research process for participating treatment facilities that specialize in adolescent and adult client mental health/addiction.• Consult with clients whose programs use validated measures on how to improve normative data collection in order to establish legitimacy and produce publishable results.• Provide weekly account evaluation, monthly executive reports and tier 2 support.• Designed company website using Wordpress. Wrote copy for landing page, used html and css to make site look unique and be responsive, used Search Engine Optimization techniques, and google web development tools like analytics and API integration.• Developed and launched series of software training and support videos for research coordinators. Covered all aspects of what role they play in the success of each program and how to use the survey delivery/data collection software tools.

• Managed and taught ~ 200 students/year the concepts of physics including word problem solving, lab methods and data analysis.• Utilized educational technology in the classroom including a Learning Management System to personalize instruction and create efficiency.• Planned lessons and created both teacher-led and online curriculum materials to engage all learners, accounting for students needing accommodation.• Created physicscube.com website where I integrated and administered the Moodle LMS for use in my high school physics classes. • With the LMS, I utilized the following types of content; assignments, links, lessons, forums, galleries, write-ups, calendar and gradebook functions, communication and resources. • Use of the LMS provided many benefits such as a way to automatically assign tasks, personalize instruction to include giving needed accommodation to learners, ability to provide instant feedback, ability to program for the generation of unique questions for each student, assign make-up instruction/work when students were absent from class and for "retry" opportunities to name a few.

• Managed and taught at-risk high school students all subjects of science.• Created curriculum for self-paced and teacher-led environments.

🎓 Bachelor Of Science (B.S.), Biology

🎓 Associate Of Science - As, General